---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Upgrade Monitor schedule states

# Upgrade Monitor schedule states {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

When an upgrade is scheduled, the Upgrade Monitor displays information about the next
scheduled upgrade. It displays the date and time when the next scheduled upgrade will start. If
there is no upgrade scheduled, the Upgrade Monitor displays Status: No upgrade detected.

## No upgrade scheduled {#uc-monitor-states__section_tyd_cg3_plb}

There is no upgrade that
has been scheduled currently.

You can also schedule an upgrade by
selecting
Schedule upgrade. To check for an immediately available upgrade, select
Check for upgrade. It also shows the current version of your upgrade
and the date it was upgraded on.

## Upgrade scheduled {#uc-monitor-states__section_jdn_hg3_plb}

There is an upgrade that has been scheduled to start at a given time.

You can also reschedule the upgrade by
selecting
Reschedule upgrade. To check for an immediately available upgrade, select
Check for upgrade. By
selecting
either Reschedule upgrade or Schedule upgrade,
you will be directed to [HI Upgrade Wizard](https://support.servicenow.com/kb_view.do?sysparm_article=KB0792425).

## Upgrade monitor with issue detected {#uc-monitor-states__section_ghh_3h3_plb}

If one or both of the triggers for upgrading the system ('Check distribution for possible upgrade' and 'Check database for possible upgrade') have been customized or are missing, the Upgrade Monitor displays a warning and provides a button for resolving the issues.  
Note:  
If your instance is self-hosted (not hosted by ServiceNow) this message may not necessarily indicate a problem. If you have customized or disabled the upgrade job and want to keep that customization or disabled state, do not select the button to fix the upgrade issue.

To resolve the issues with the upgrade jobs,
select
the link in the message. This action reverts both upgrade triggers ('Check distribution for
possible upgrade' and 'Check database for possible upgrade') to their base versions.  
Note:  
'Upgrade' job has been renamed to 'Check distribution for possible upgrade' starting Paris. 'Check Upgrade Script' job has been renamed to 'Check database for possible upgrade' starting Paris.