---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Upgrade History module

# Upgrade History module {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Upgrade History module tracks every upgrade made to an instance. You can also view the complete report of an old upgrade or a recently completed upgrade version using this module.  
To view an upgrade history record, navigate to AllUpgrade CenterUpgrade History and select an upgrade from the list. On selecting an upgrade from the list, the System Upgrades form appears.{#uc-history-module__table_tht_fp2_clb__entry__2}

| Field | Description |
|-|-|
| From | Name of the previous .war file (version). |
| To | Name of the applied .war file (version). |
| Upgrade started | Time stamp when the upgrade process began. |
| Upgrade finished | Time stamp when the upgrade process was completed. |
[Table 1. System Upgrades form details]

{#uc-history-module__table_tht_fp2_clb} {#uc-history-module__table_b5b_p14_dlb__entry__2}

| Field | Description |
|-|-|
| Changes skipped | Total number of records that are different from the previous upgrade and the upgrade component was not applied, mostly due to customization. |
| Changes applied | Total number of changes that are applied as a part of this upgrade Changes applied is sum of updated and different records, added to the number of deleted records (where the value of changed is true) added to the number of inserted records (where the value of changed is true). |
| Changes processed | Total number of records that were processed as a part of this upgrade. Changes processed is the sum of Changes skipped and Changes applied. |
| Copies to review | Total number of copied records to review whose base records have been upgraded |
[Table 2. Upgrade History Details form section]

{#uc-history-module__table_b5b_p14_dlb}

Select Skipped Record VTB related link to view and manage skipped records over VTB. See [Skipped Records visual task board (VTB)](https://servicenow-prod.fluidtopics.net/SWKhJZJ8g2lcuacg1rVcXQ "View the resolution status of any previous upgrade with skipped records using the visual task board (VTB) view. An upgrade history record is created for each upgrade that is run.") for more information.

Select View Upgrade Plan History related link to view the details of the upgrade plan
configuration. See [Upgrade Plan overview](https://servicenow-prod.fluidtopics.net/TMMUVRQzW~TZMM0QwyT36w "Accelerate your upgrades by packaging your skipped records and customizations into the relevant application container (global apps or app customizations). Upgrade Plans help you define applications and target versions to be installed in your instance. It automates the installation of these applications during upgrades, giving you a seamless upgrade experience.") for more information.

Select View Upgrade Summary Report related link to view the summary of an older upgrade over
Upgrade Monitor module.

See [Review skipped records using related lists](https://servicenow-prod.fluidtopics.net/HFoFAheZCumIuyFcCuopBg#uc-access-rl "Use different related lists to resolve, track and review the skipped records in an upgrade.")
for more information about related lists.

*[\>]: and then