---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Use a relative duration

# Use a relative duration {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

When you define an SLA, you can set the Duration type to be a
relative duration.

## About this task

When using relative durations, you can also use the Relative duration works on field. It calculates against the SLA record, or the task
record that the SLA record is used for.

This example demonstrates how a relative duration of End of next business day works.

## Procedure

1. Create an SLA that has a relative duration of End of next business day.
2. Complete the rest of the fields of this SLA with the values as shown, also setting a Timezone if you want.  
3. To show how this Relative Duration works, create a new incident.  
   The SLA starts for this incident. In the Task SLAs
   related list, if you look at the Business time left
   and Start time fields, notice that the time left is
   until the next business day at 5pm.  
   Note:  
   Pause conditions are not compatible with Relative Durations.