--- sourceDocument: Xanadu ServiceNow AI Platform Administration sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration Release : - xanadu ft:locale : - en-US ft:publication_title : - Xanadu ServiceNow AI Platform Administration ft:clusterId : - platadm bundleId : - platadm workflow : - Platform --- # Define a schedule # Define a schedule {#ariaid-title1} * Release version: Xanadu * * Updated August 1, 2024 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Configure schedules using schedule and schedule entry records. ## Before you begin Role required: schedule_admin or admin ## About this task * Schedule records specify a time zone and a type of schedule and use one or more schedule entries. Schedule records are saved in the Schedule \[`cmn_schedule`\] table. * Schedule entry records specify the time periods that are included or excluded from a schedule. Schedule entries are saved in the Schedule Entry \[`cmn_schedule_span`\] table. Alternately, you can also use the Business Calendar functions to create schedules. To learn more about creating business calendars and schedules, see [Creating business calendars](https://servicenow-prod.fluidtopics.net/h7KHqs5nhYaPJWmNB3XMTQ "Create business calendars in the ServiceNow AI Platform so that you can schedule events for your users and track their time across applications. You define schedules and calendars of all types, including fiscal calendars, in the Business Calendar menu."). Warning: If you are using Performance Analytics, use caution when changing time spans. Any change you make to the time span on a business or fiscal calendar can invalidate Performance Analytics data. Consult with a Performance Analytics administrator before making such changes. ## Procedure 1. Navigate to AllSystem SchedulerSchedulesSchedules. 2. Select New, enter a unique and meaningful Name and Description and then fill in the form. For detailed information on Schedule form fields, see [Schedule fields](https://servicenow-prod.fluidtopics.net/aruB6riwBQJM~uQWU8REag "The Schedule form contains the following fields."). Note: If there are no active entries defined for the current schedule, a warning message appears in the Schedule form. If your schedule is a child schedule that contains only exclusions, ignore the message because exclusions are non-active entries. 3. Right-click the header bar and select Save. Note: * In the Related link, select Show Schedule to view the schedule in the calendar using the Next Experience user interface. For more information on this framework, see [Next Experience UI](https://www.servicenow.com/docs/access?context=next-experience-landing-page&version=xanadu&pubname=xanadu-platform-user-interface&ft:locale=en-US). To create schedule entries in the [Next Experience UI](https://www.servicenow.com/docs/access?context=next-experience-landing-page&version=xanadu&pubname=xanadu-platform-user-interface&ft:locale=en-US), refer to [Create schedule entries in the Schedule calendar](https://servicenow-prod.fluidtopics.net/5BV78Yx3bjAg9Kpzjdqi7Q "Add events such as meeting, time-off, or appointment to display them in the schedule calendar."). To use the [classic schedule calendar](https://servicenow-prod.fluidtopics.net/Dz7UhiFaw5Vq07eJ5SsOBA "Use the Schedule calendar to create, view, and edit events."), you can add the glide.schedule.enable_classic_calendar property and set it to true. For information on how to add a system property, see [Add a system property](https://servicenow-prod.fluidtopics.net/r_0P5ICBCd42vTv64UVY9w#t_AddAPropertyUsingSysPropsList "Add or create a property to control system behavior."). * If you create a schedule of type maintenance and save the record, a UI policy hides the Type field from the form. To view or change the Type value, use the list of schedules instead of the schedule form. Add the Type column if necessary. You can click the cell for the value in the Type column and modify the value in the list view. {#t_DefineASchedule__ul_al4_sr3_qwb} 4. Configure one or more schedule entries. For detailed information on Schedule Entry form fields, see [Schedule entry fields](https://servicenow-prod.fluidtopics.net/NQbd1UBQ6HhLHdGDWgCezw "You can only associate a schedule entry with one schedule. The Schedule Entries related list contains the definitions of the time periods you want to include in or exclude from the schedule."). * **[Schedule fields](https://servicenow-prod.fluidtopics.net/aruB6riwBQJM~uQWU8REag)** The Schedule form contains the following fields. * **[Schedule entry fields](https://servicenow-prod.fluidtopics.net/NQbd1UBQ6HhLHdGDWgCezw)** You can only associate a schedule entry with one schedule. The Schedule Entries related list contains the definitions of the time periods you want to include in or exclude from the schedule. **Related concepts** * [Holidays](https://servicenow-prod.fluidtopics.net/_cQrm97jSjlXa34mz_mNCg "You can define each individual holiday as a schedule entry to create exceptions to existing schedules.") * [Parent and child schedules](https://servicenow-prod.fluidtopics.net/8xlXhLrY1MPNmCM1Y~fF7Q "Schedules can have one of two parent-child relationships with other schedules.") * [Domain support and schedules](https://servicenow-prod.fluidtopics.net/CKehTs8tZmeH733JsejH7w "Domain separation is supported in schedules. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data. Activate the Domain Support [com.glide.domain] plugin to enable the domain separation functionality for schedules.") * [Schedules](https://servicenow-prod.fluidtopics.net/ttKw8Z63zPyS1hUAOT4U~g "Use schedules to specify when service level agreements or inactivity monitors are active, or to specify when on-call rotations should take effect. Schedules are rules that include or exclude time for various actions or tasks.") **Related tasks** * [Create a holiday schedule for multiple regions](https://servicenow-prod.fluidtopics.net/hSxlerHYGQ_V4jteoSwnmg "You can create holiday schedules for multiple regions that follow the same work schedule but have different holidays.") * [Schedule for the fifth instance of a week date](https://servicenow-prod.fluidtopics.net/mZH6X8GQiJeTmN6fIQBqOA "You can select a date that computes to the fifth instance of a weekday for a date near the end of a month for a repeating monthly schedule,") * [Repeat a monthly schedule](https://servicenow-prod.fluidtopics.net/tjPFtps7JidQ5rriUx0NaA "Repeat a monthly schedule to reduce the amount of time required to define schedules and to provide consistency in scheduling.") **Related reference** * [Default schedules](https://servicenow-prod.fluidtopics.net/jxHK79vaUHNPIVz85_F0SQ "Default schedules are available in a base system.") * [Using schedules and calendars](https://servicenow-prod.fluidtopics.net/s2dx9jQAsxywi6kPrnPnaA "Specific applications within the ServiceNow AI Platform generate graphical calendar displays based on schedule pages.") *[\>]: and then