---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Event registry

# Event registry {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can use events to schedule actions or tasks to occur when conditions are
fulfilled.  
For example:

kb.view
:   An event triggered when a user views a Knowledge Base article. You use it to trigger
    the script action Knowledge View that create a Knowledge Use record every time an
    article is viewed.

incident.commented
:   An event triggered when a user comments on an article, used by two incidents commented
    email notifications.

Inactivity Monitors
:   If a record has not been updated for a defined length of time, an inactivity monitor
    triggers an event.

Script Actions
:   Scripts that trigger when an event is recorded in the log. You can set scripts to
    execute whenever a particular activity occurs in the platform, rather than at a
    particular time, such as scheduled jobs, or in response to particular conditions, such
    as [Business rules](https://www.servicenow.com/docs/access?context=c_BusinessRules&version=xanadu&pubname=xanadu-application-development&ft:locale=en-US).

Notifications
:   You can also use events to trigger Email Notifications when an event is recorded in
    the log.
**Related tasks**   

* [Set an inactivity monitor](https://servicenow-prod.fluidtopics.net/l7Gy5c1cwHIADa27_NdCVQ "You can set an inactivity monitor that triggers an event for a task record when the task has been inactive for a certain amount of time.")

