---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Baseline assignment rules example

# Baseline assignment rules example {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

A baseline instance contains certain assignment rules.
{#r_BaselineAssignmentRulesExample__table_cz3_xvh_fq__entry__4}

| Name | Table | Conditions | Assigned to user, Assigned to group, or Script |
|-|-|-|-|
| Networking | incident | Category is Network | User: System Administrator Group: Network |
| Database or Software | incident | Category is one of Request, Inquiry / Help, Software, Hardware | User: System Administrator Group: Software |
| SC Item fulfillment - Field Services | Ticket | Parent.Task type is Request item | Group: Field Services |
| Release Planning | release_phase | Name is Plan | Script: current.release.product.service.assigned_to; |
| IT Hardware | sc_req_item | Approval is Approved and Item.Category is Request Computers and Hardware | User: System Administrator Group: Hardware |
| Service Desk | incident | Active is true | Group: Service Desk |
[Table 1. Baseline instance rules]

{#r_BaselineAssignmentRulesExample__table_cz3_xvh_fq}
**Related concepts**   

* [Assignment rules module](https://servicenow-prod.fluidtopics.net/rR78IoisLlgCOyK3ZOrqOw "The Assignment rules module allows you to automatically set a value in the assigned_to and assignment_group fields when a set of conditions occurs.")
* [Data lookup rules](https://servicenow-prod.fluidtopics.net/M~dNIR1lsNC51geTU8yfiQ "Data lookup rules offer a generic way to change any field value, not just assignment fields.")
* [Precedence between data lookup, assignment, and business rules](https://servicenow-prod.fluidtopics.net/hvWUlSrSKDn2adzOkFj6kA "Scripts, assignment rules, business rules, workflows, escalations, and engines all take effect in relation to a database operation, such as insert or update. In many cases, the order of these events is important.")
* [Workflow assignments](https://servicenow-prod.fluidtopics.net/HahASFLyxHPF_dItxEE_gw "An alternative to creating data lookup or assignment rules is to create one or more workflow tasks that assign a task record as part of a workflow.")  
**Related tasks**   

* [Create an assignment rule](https://servicenow-prod.fluidtopics.net/xe0hjK2CjyaY4TGX~Oj94w "Automatically assign a record according to one or more conditions in an assignment rule. Assignment rules are designed to run at the time you open a record.")
* [Create an assignment data lookup rule](https://servicenow-prod.fluidtopics.net/vQHScXzjNwEQtbe5bwW~XA "Automatically assign a record using Data Lookup and Record Matching.")