---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Modify the Glide durations format

# Modify the Glide durations format {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

To convert fields that are displayed in milliseconds (such as 'Resolution Time' on the
Incident table) to a duration format (Months/Days/Hours/Seconds), populate the attribute field
on the dictionary with: <kbd class="ph userinput">format=glide_duration</kbd>.

Now the value is displayed as a duration in lists and can be utilized in the Configure
Calculations functions. This may be useful to illustrate ITIL KPIs such as Mean Time To
Repair.  
Figure 1. Field dictionary  
Results in list:Figure 2. Results in list

