---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# View clone history

# View clone history {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can view the status and history of any system clone request.

## Before you begin

Role required: clone_admin or admin

## About this task

The System Clone \[clone_instance\] table stores records for all previously and currently scheduled clones.

## Procedure

1. Navigate to AllSystem CloneLive ClonesClone History.  
   Clone history also displays the State for current and past clones. Clones in the Draft state do not appear on the Clone History table.  
   {#t_ViewCloneHistory__table_c4h_bct_gr__entry__2}

   | Clone state | Description |
   |-|-|
   | Requested | The clone was requested and is awaiting approval. |
   | Scheduled | The clone is ready to begin at the scheduled time and date. |
   | Active | The clone is currently running. |
   | Completed | The clone completed successfully. |
   | Canceled | A user canceled the request. |
   | Hold | The server rejected the clone request. This can happen either because the clone was not ready to proceed by the scheduled time or because additional clone requests were submitted before the first one completed. |
   | Error | The clone encountered an error while running. Contact technical support for help resolving this issue. |
   | Draft | The clone is scheduled to be created. This state never appears in the Clone History table. |
   [Table 1. Clone states]

   {#t_ViewCloneHistory__table_c4h_bct_gr}
2. Select a System Clone record to view its history.
{#t_ViewCloneHistory__steps_vyy_nqm_zx}

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