---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Create a normal value

# Create a normal value {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

A normal value is a simplified, generic value for a field that replaces all the
possible variants of that value that exist in the database.

## Before you begin

Role required: admin or normalizer

## About this task

Normal values should be clear and unambiguous.

After the platform runs the data job, the Pending Values
related list on the Data normalization jobs form is populated with all the unique
values for the field in the database. Examine the values in the list and decide
which normalizing method is best for the existing data. For example, define an alias
for a small pool of values and a rule for a large pool of values. The following
screenshot shows the pending values for CPU types in Linux servers in a network. The
list contains several choices for Intel Xeon CPUs, which might be normalized as
Xeon.  
Figure 1. Normalization pending values 2

## Procedure

1. Navigate to AllField NormalizationNormalizations.
2. Open the appropriate normalization record.
3. Click the Normal Values related list.
4. Click New.
5. In the Normal Value form, create normal values for the variants in the Pending Values related list.  
   These are the values the platform uses to replace the variants configured as aliases.  

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