---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Create a push message

# Create a push message {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Before you create a push notification, create the push message with the actual
message content for the notification.

## Before you begin

The [Push
notification plugin](https://servicenow-prod.fluidtopics.net/fPbiPvA0orzM4ShlqpnZ4Q "Several plugins must be activated to use push notifications. If you have the Mobile UI (com.glide.ui.m) plugin active, push notification plugins are automatically activated.") must be active. The plugin is active by default.

Role required: admin

## About this task

The push message and notification must be for the same table.

## Procedure

1. Navigate to AllSystem NotificationPushPush Messages and select New.
2. Fill out the fields on the form (see table).
3. Select Submit.  
   {#t_CreateAPushMessage__table_wdd_2rs_ks__entry__2}

   | Field | Description |
   |-|-|
   | Name | Enter a descriptive name for the message. |
   | Push App | Select the ServiceNow mobile application. |
   | Push Message Content | Select the JSON content to be included in the push notification payload. For example, you can specify predefined button pairs (Yes/No, Approve/Reject, Accept/Decline) as part of the push message content. |
   | Message | Enter the message. You can add variables just as you would for other notifications. Any message you enter here overrides the message in the notification. |
   | Related list ||
   | Push Message Attribute Values | Optional. Select the attributes that apply to this notification. For details, see [Create an attribute value or action for a push message](https://servicenow-prod.fluidtopics.net/CYoFV1rVr5BlxWYwvAaScQ "Attribute values are associated with push messages to provide a way for the message to include certain types of information in the push notification."). |
   [Table 1. Push Notification Message form fields]

   {#t_CreateAPushMessage__table_wdd_2rs_ks}

## What to do next

[Set up the push
notification](https://servicenow-prod.fluidtopics.net/6y4B~NLX8AxJKuVJdwxJuw "Email administrators can create a notification that specifically sends a push notification.") that contains the message created or update an existing push
notification to use the push message.

*[\>]: and then