---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Translation and localization

# ServiceNow AI Platform translation and localization {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 16, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Provide service around the globe with language translation and localization for specified regions.

|-|-|-|
| [Localization Framework Standardize the process of translating artifacts such as Service Catalog items, Knowledge Base articles, and Document Templates across the platform.](https://servicenow-prod.fluidtopics.net/hWWbjrWLsHsFZGw_lOf5Hw "The ServiceNow Localization Framework application standardizes and enhances the translation process of artifacts across the platform through configurable workflows. Such artifacts include ServiceNow Service Catalog items, Virtual Agent topics, Natural Language Understanding models, and Document Templates of ServiceNow HR Service Delivery.") | [System Localization Set up location-based translation and currency support for users on your instance, wherever they are in the world.](https://servicenow-prod.fluidtopics.net/5p74POob9yVJNBU9A~mkEg "Localization allows administrators to accommodate users from a variety of different countries, using different languages and currencies, within the same instance.") | [Dynamic Translation Translate user-generated content live on your instance to streamline communication for your agents and end users.](https://servicenow-prod.fluidtopics.net/ynKF1znnbkzN46WENUAshA "With Dynamic Translation you can support machine translation from one language to another across your instance.") |
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For additional resources about globalization tools on the ServiceNow AI Platform, see the [Localization](https://www.servicenow.com/success/playbook/globalization-localization.html?state=seamless) page in the ServiceNow Customer Success Center.

## Localization Framework {#translation-and-localization__section_bkt_xgh_hvb}

The Localization Framework app uses configurable workflows to standardize the process of
translating artifacts across the platform. Translate Service Catalog items, Knowledge Base articles, Document Templates, and more.

## System localization {#translation-and-localization__section_gkx_xgh_hvb}

Give your users specialized support with System Localization. Define locales and adjust localization settings to display specific time/date and currency to users. Multiple languages are available on the ServiceNow AI Platform, along with options to create custom translations for ServiceNow materials, as well as for languages not translated on the platform.

## Dynamic Translation {#translation-and-localization__section_v5c_ygh_hvb}

Translate user-generated content live on your instance to streamline communication for your agents and end users. Integrate with the machine translation service provider of your choice to enable translation on forms, activity
streams, and chats. Microsoft Azure and Google Cloud Translator Service are partially preconfigured with the activation of Dynamic Translation, or you can configure a custom service provider using Integration Hub.