---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# List untranslated items

# List untranslated items {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Get a list of all custom UI strings that have not been translated into any language (English only) to provide your own translations.

## Before you begin

Role required: admin

## About this task

This procedure activates modules corresponding to the following translation tables that list records with only an English version.  
* Translated Name / Fields
* Messages
* Field Labels
* Choices
{#t_ExportAnUntranslatedString__ul_msl_wvv_shb}

This method of listing untranslated items does not identify strings that have been translated into at least one non-English language but are missing translations in other languages.  
Note:  
This process works best with a small number of untranslated items. For information about a workaround for large numbers of untranslated items, see the [Inefficient load of customizations for System Localization -\> Non-Translated Items \[KB0813304\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0813304) article in the Now Support Knowledge Base.

## Procedure

1. Navigate to AllSystem DefinitionApplication Menus.
2. Select the System Localization application menu.
3. From the Modules list in the System Localization record, update the Customizations, Translated Name/Fields, Messages, Field Labels, and Choice modules to set the Active field to True using the list editor.  
   When the list is sorted by Order, the modules appear
   in order from 500 to 900.  
   Note:  
   Instead of Customizations, your list might show a record titled Non-translated Items. When you activate the Customizations module, the title changes to Non-translated Items.  
   After the application navigator refreshes, the modules appear in the filter navigator beneath Non-translated Items.

4. From the application menu, open each module and export their lists to any supported format, such as Microsoft Excel.  
   For example, select Non-translated ItemsTranslated Name/Fields, right click any column, and export the list.

## What to do next

You can translate the fields in an external application and reload the translations as an update set. For more information see, [Export and edit translation records](https://servicenow-prod.fluidtopics.net/nw7FBFzmTHaJdlLlkrKW0w#t_TranslateTheInterface "Export translation records to translate to additional languages in your preferred translation environment and import the new or edited translation records through import sets."). If you have a small number of strings to translate, you can translate them individually. For more information, see [Translating individual UI strings](https://servicenow-prod.fluidtopics.net/ph9_UxsnphjyKQfy6c8NOw "When translating just a few UI strings, such as when you add customizations to a translated instance, use the procedure that applies to the type of text being translated.").

*[\>]: and then