---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Global events

# Global events {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Your instance has a global function called global_events() that
triggers from a business rule when certain conditions occur.
This function triggers when your instance is:

* Inserting new records
* Updating existing records
* Adding comments to an existing record
* Assigning a record to a user
* Exceeding a record's inactive timer

For example, if you add the script global.events(current) to a business rule on the
`change_request` table, the instance automatically configures the following
events:

* change_request.inserted
* change_request.updated
* change_request.commented
* change_ request.assigned
* change_ request.inactive