---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Submit a guest review

# Submit a guest review {#ariaid-title1}

* Release version: Xanadu
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Submit a guest review to leave feedback on an app or integration if you don't have a ServiceNow Store account or want to leave an anonymous
review.

## Before you begin

The app you're reviewing must be installed on your instance.

Role required: None

## About this task

You can review an app after your organization buys or trials it. App reviews provide valuable feedback about what you like and what possible updates you want to see in the future.{#submit-a-guest-review__review-context-first-p}

The ability to review apps is not currently available to federal customers.{#submit-a-guest-review__review-context-excludes-fed}

## Procedure

1. In the ServiceNow Store, find and select the listing of the app you want to review.
2. From the navigation panel in the app listing details, select Ratings and reviews.
3. Select Write a Review.
4. Select Verify Email.
5. On the guest review form, fill in the fields.  
   For a description of the field values, see [Guest review form fields](https://servicenow-prod.fluidtopics.net/Pk9JHF3xdeX9ptFLLsj_VA "A description of the fields on the Guest review form in the ServiceNow Store, as well as which fields are publicly visible after the review is published.").
6. Select Submit.  
   You receive a verification email.
7. In the verification email, select the unique link to publish your review.

## Result

The name, company, comment, and rating that you entered into the Guest review form are visible in the review posted to the app listing
details.