---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Debug Zing

# Debug Zing {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Debugging messages create a log of search processes as they occur. These messages may help administrators configure optimal performance settings.

## Before you begin

Role required: admin

## About this task

* To view debugging messages, navigate to AllSystem DiagnosticsSession DebugDebug Text Search. The search log messages appear at the bottom of the results page for the remainder of your session.Figure 1. Debugging Messages
* To debug text indexing problems, you may want to view text_index events in the system log.
* In rare cases, you may need to reset the text search caches after regenerating a text index. If text search fails for known words, diagnose and fix this problem:
{#t_DebugZing__ul_qc1_12k_54}

## Procedure

1. Enable text search debugging messages.
2. In any table with search problems, search for the problem text.
3. In the debug output, note the numbers used for the Stemmed terms. {#t_DebugZing__note-stemmed-term-numbers}
{#t_DebugZing__note-stemmed-term-numbers}
4. Navigate to the Ts Word \[ts_word\] table's list view.
   1. Select All.
   2. In the Filter field, enter <kbd class="ph userinput">ts_word.list</kbd>.
   3. Press Enter.
   {#t_DebugZing__substeps_htg_ff5_b1c}
5. Locate the stemmed terms and compare the numbers in the list to the debug output from step [3](https://servicenow-prod.fluidtopics.net/X4avBnz7n3FUNFT4CiydaA#t_DebugZing__note-stemmed-term-numbers).  
   If the numbers are different, the UI node's cache is stale.
6. Navigate to AllSystem DefinitionText Indexes.
7. Select the Reset Text Search Caches related link and select OK.
**Related concepts**   

* [List search finds records from the current table](https://servicenow-prod.fluidtopics.net/i11DWUbzhgR_QDSXRf_cRQ "Search records from a table list view.")
* [Boolean operators allow conditional search results](https://servicenow-prod.fluidtopics.net/GgPsFOo29Ju5D~S5tftWog "Construct complex searches using Boolean AND, OR, and NOT operators in global text searches.")
* [Quotation marks allow exact phrase searches](https://servicenow-prod.fluidtopics.net/MQLuENoHbdsAzbmxXy422w "Wrap search terms in quotation marks to search for an exact phrase consisting of one or more words.")
* [Wildcard characters allow searching for patterns and variations](https://servicenow-prod.fluidtopics.net/JeHZpFfVkIA37py0kFABDQ "Expand search results to match any non-space character. Zing supports both single-character and multiple-character wildcards.")  
**Related tasks**   

* [Enable or disable the Zing junk filter](https://servicenow-prod.fluidtopics.net/uRfT_eyzPQgiKfalLNxbXA "When its junk filter is enabled, Zing doesn't index or search for 2-digit numbers or single-character words (unless they are Chinese or Japanese characters). You can enable or disable the junk filter for individual tables.")

*[\>]: and then