--- sourceDocument: Xanadu ServiceNow AI Platform Administration sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration Release : - xanadu ft:locale : - en-US ft:publication_title : - Xanadu ServiceNow AI Platform Administration ft:clusterId : - platadm bundleId : - platadm workflow : - Platform --- # Zing displays search suggestions as users enter search terms # Zing displays search suggestions as users enter search terms {#ariaid-title1} * Release version: Xanadu * * Updated December 12, 2024 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Display possible search query completions as users enter search terms. To use the Search Suggestions application, activate the com.glide.search.suggestions plugin if it's not already installed. For information, see [Request a plugin](https://servicenow-prod.fluidtopics.net/qLpjXw2_1YfhefC8X~V42A "If a plugin does not appear in the Application Manager, you cannot activate it yourself. Request activation of the plugin by ServiceNow personnel.") and [Activate a plugin](https://servicenow-prod.fluidtopics.net/DhcO0B1MaohXjJZGpnb9zQ "You can activate most plugins to expand features and functionalities in the ServiceNow AI Platform."). Once you enable Search Suggestions, suggestions appear automatically when users enter text into Zing search fields in the Service Portal or Now Mobile.Figure 1. Automatic search suggestions If there are any matching suggestions from the user's own previous searches, those suggestions appear first, with a clock icon. The remaining suggestions are those suggestions coming from the searches of other users. In the Service Portal, you can use Search Suggestions or type-ahead functionality, but not both at the same time. In Now Mobile, only Search Suggestions is available. By default, new ServiceNow instances use Search Suggestions in the Service Portal. Upgraded instances use whatever was previously enabled. You can easily enable Search Suggestions on upgraded instances. To learn more, see [Enable and disable Search Suggestions in Zing](https://servicenow-prod.fluidtopics.net/9NgPuGs1yMEVfx0KA1I1ew "Enable the Search Suggestions application to improve the Zing search user experience."). For full details on configuration and use of the Search Suggestions application, see [Search Suggestions](https://servicenow-prod.fluidtopics.net/~cIunp0mhTdHknbBJ0WvKw "The Search Suggestions application uses saved user search data to create auto-complete suggestions for AI Search applications and search suggestions for Zing. These suggestions appear as you enter terms into an application's search field. You can refine your search or jump to a relevant search result by selecting an applicable suggestion."). * **[Enable and disable Search Suggestions in Zing](https://servicenow-prod.fluidtopics.net/9NgPuGs1yMEVfx0KA1I1ew)** Enable the Search Suggestions application to improve the Zing search user experience. * **[Set the maximum number of search suggestions Zing displays](https://servicenow-prod.fluidtopics.net/ldgZdjmrJkeG7hFn5_45Dw)** Set the maximum number of search suggestions Zing displays when users enter search strings in search applications. **Related concepts** * [Available search options](https://servicenow-prod.fluidtopics.net/YXLvLR59kI_DRCWicLOVWw "Zing offers users several search interfaces and search operators to conduct text searches.") * [Global search finds records from multiple tables](https://servicenow-prod.fluidtopics.net/2bOiNrNnOg~tzsnBhO0tfg "Search multiple record types from a single search field.") * [Zing generates search results in four phases](https://servicenow-prod.fluidtopics.net/I4v9owTFQI69LAd1QCDt6Q "Generate search results by dividing documents among shards, searching shard documents, scoring shard documents, and merging scores into an index.") * [Zing filters search results with access controls](https://servicenow-prod.fluidtopics.net/ClO4ivYixkQWnXafYN3MuA "Zing filters search results to only display records the user can access.") * [Zing computes document scores using three components](https://servicenow-prod.fluidtopics.net/MDC5irr1oMVYfPi~eobWAQ "The Zing search engine computes document scores based on the frequency, sequence, and weight of search terms in the document.") * [Zing indexes words](https://servicenow-prod.fluidtopics.net/AB8NyACY6I7vgRVk1I020g "Index documents by dividing them into words. Depending on the languages your instance supports, a word may be a single character such as a Chinese or Japanese pictogram or a sequence of characters separated by spaces such as with Latin, Arabic, and Pinyin languages.") * [Zing can include attachments in search results](https://servicenow-prod.fluidtopics.net/HKHetJGR~OH_SaAsHKC7cw "Search content from attachments on indexed tables. Display attachments for search results from the Knowledge [kb_knowledge] table.") * [Zing removes stop words from queries](https://servicenow-prod.fluidtopics.net/bW0xB8UoGIAvpHhwGVq1hA "Remove common words from search queries that don't produce meaningful results.") * [Zing matches derived words with stemming](https://servicenow-prod.fluidtopics.net/LYNgNn~YvuiOkiw6arsNjQ "Convert any multiple-character search keyword to its stem form to find derived versions of the word.") * [Zing can expand search results with synonyms](https://servicenow-prod.fluidtopics.net/IHMRIcjmC28_0vLgAJvnmA "Expand search results to include additional search terms.") **Related reference** * [Features of Zing text indexing and search engine](https://servicenow-prod.fluidtopics.net/5tAYuwDuw~mJ502TnRGtew "Enable and configure Zing text indexing and search engine features.") * [Installed with Zing](https://servicenow-prod.fluidtopics.net/AKxk5xTJr8QS7GonvtkqKw "Several types of components are installed with Zing.")