---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Enable indexing of text in multi-row variable sets

# Enable indexing of text in multi-row variable sets {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Make text from multi-row Service Catalog variable sets searchable in global search.

## Before you begin

Role required: admin

## About this task

By default, Zing doesn't index text from multi-row Service Catalog variable sets. Global search doesn't return results for text in these variable sets.

Administrators can override this default behavior by adding the glide.ts.index.variablesetsystem property and setting its value to true. With this value set, Zing indexes text in
multi-row variable sets, and global search returns results for that text.

To learn more about variable sets, see [Service catalog variable sets](https://www.servicenow.com/docs/access?context=c_ServiceCatalogVariableSets&version=xanadu&pubname=xanadu-servicenow-platform&ft:locale=en-US).

## Procedure

1. Navigate to the System Property \[sys_properties\] table's list view.
   1. Select All.
   2. In the Filter field, enter <kbd class="ph userinput">sys_properties.list</kbd>.
   3. Press Enter.
   {#index-text-multi-row-variable-sets__substeps_htg_ff5_b1c}
2. Search the table for a system property with name glide.ts.index.variableset.
   * If the property already exists, change its value to true and skip the following steps.
   * If the property doesn't exist, go on to the following steps.
   {#index-text-multi-row-variable-sets__choices_am5_krh_lzb}
3. Select New.
4. On the System Property form, fill in the fields.  
   {#index-text-multi-row-variable-sets__table_l2l_tqh_lzb__entry__2}

   | Field | Value |
   |-|-|
   | Name | glide.ts.index.variableset |
   | Type | true \| false |
   | Value | true |
   [ ]

   {#index-text-multi-row-variable-sets__table_l2l_tqh_lzb}
5. Select Submit.

## Result

Zing indexes text from multi-row Service Catalog variable sets so that you can find it using global search.

## What to do next

To see text from multi-row variable sets immediately in global searches, regenerate the text indexes for the affected tables. For details on this procedure, see [Regenerate a text index for a table](https://servicenow-prod.fluidtopics.net/EhFB579yIrCuwIp2hhyGHA "You can regenerate a table text index when you change table stop words or display values.").

If you don't regenerate the text indexes for the affected tables, records on those tables will be reindexed as they are updated or added. Global searches will only return text from multi-row variable sets on reindexed
records.
**Related concepts**   

* [Zing indexes punctuation as part of some words](https://servicenow-prod.fluidtopics.net/w7uB09y~FMmb2pFvBd6hwg "Zing indexes some punctuation marks as part of some words to improve search results for common search terms.")
* [Zing indexes some HTML elements](https://servicenow-prod.fluidtopics.net/ka_LSPsauIUfAhCQ_t7bIA "Zing indexes the contents of certain HTML elements to improve document search results. This indexing is addition to the normal indexing by word.")  
**Related tasks**   

* [Configure a table for indexing and searching](https://servicenow-prod.fluidtopics.net/ikx52T2SvdSyrAWcJbB0lA#configure-single-table-for-indexing "Enable Zing text indexing for a table to allow users to search its records for string values. Configure the table's text indexing attributes, stop words, and synonym dictionaries to control search behavior.")
* [Configure a text index group to search across multiple tables](https://servicenow-prod.fluidtopics.net/_Tqphpv96UK1ogrveyz4mg "Update tables to the V4 indexing format and include them in a text index group to facilitate searching across multiple tables.")
* [Regenerate a text index for a table](https://servicenow-prod.fluidtopics.net/EhFB579yIrCuwIp2hhyGHA "You can regenerate a table text index when you change table stop words or display values.")
* [Remove an index](https://servicenow-prod.fluidtopics.net/xgsKH0hNHvRqe9szc3ir2A "You can remove the index for a table if you no longer want the search engine to return results for that table. This procedure also removes the index for all tables that extend the specified table.")
* [Remove an index for a specific field](https://servicenow-prod.fluidtopics.net/CSQJCQNy12hVM~sn8G3m3g "You can remove the index for a specific field in a table if you no longer want the search engine to return results for that field.")
* [Remove the text index for a child table](https://servicenow-prod.fluidtopics.net/CO6UXxVULBBlub6YaQDqtg "You can remove the text index for a child table if you no longer want the search engine to return results for that child table.")
* [Change the query mode of an indexed table](https://servicenow-prod.fluidtopics.net/PrqCDK3ZPZwBhHgu2C02BQ "Set the query mode to specify whether searches on an indexed table must match all or only some of the search terms.")
* [Configure tables to use the Japanese tokenizer](https://servicenow-prod.fluidtopics.net/E0EWdE3uDM7mAVWTgDS8Cw "Improve search results in Japanese language searches by configuring individual tables to use the Japanese tokenizer.")  
**Related reference**   

* [Zing index and search dictionary attributes](https://servicenow-prod.fluidtopics.net/cov1YoVQP8FsNSEuqNnsAg "The following dictionary attributes either affect the way Zing indexes tables or ranks search results.")
* [Text indexing statistics and status](https://servicenow-prod.fluidtopics.net/t0_oxn~6xib1FACmS31utg "To view text indexing statistics and status, navigate to All > System Definition > Text Indexes .")