---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Available search options

# Available search options {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Zing offers users several search interfaces and search operators to conduct text searches.  
{#c_IntroductionToSearching__table_dcp_vr3_3r__entry__2}

| Search interface | Description |
|-|-|
| [Global search](https://servicenow-prod.fluidtopics.net/2bOiNrNnOg~tzsnBhO0tfg "Search multiple record types from a single search field.") | Find records in multiple tables using the global search field in the [Next Experience Unified Navigation](https://www.servicenow.com/docs/access?context=using-the-next-experience-global-header&version=xanadu&pubname=xanadu-platform-user-interface&ft:locale=en-US). |
| [Search a list](https://www.servicenow.com/docs/access?context=t_SearchAList&version=xanadu&pubname=xanadu-platform-user-interface&ft:locale=en-US) | Find records in a list; search in a specific field (Go to), all fields (Search), or in a specific column. |
| [Knowledge Base](https://www.servicenow.com/docs/access?context=r_KnowledgeSearch&version=xanadu&pubname=xanadu-servicenow-platform&ft:locale=en-US) | Find knowledge articles. |
| [Live feed](https://www.servicenow.com/docs/access?context=c_UseLiveFeed&version=xanadu&pubname=xanadu-servicenow-platform&ft:locale=en-US) | Filter, search, or sort messages in live feed. |
| [UI pages](https://www.servicenow.com/docs/access?context=r_UIPages&version=xanadu&pubname=xanadu-application-development&ft:locale=en-US) | Create a custom UI page to search for records in a table. |
[Table 1. Available search interfaces]

{#c_IntroductionToSearching__table_dcp_vr3_3r}  
{#c_IntroductionToSearching__table_fms_gzy_1z__entry__2}

| Search operator | Description |
|-|-|
| [Boolean operators](https://servicenow-prod.fluidtopics.net/GgPsFOo29Ju5D~S5tftWog "Construct complex searches using Boolean AND, OR, and NOT operators in global text searches.") | Construct complex searches using Boolean AND, OR, and NOT operators in global text searches. |
| [Quotation marks](https://servicenow-prod.fluidtopics.net/MQLuENoHbdsAzbmxXy422w "Wrap search terms in quotation marks to search for an exact phrase consisting of one or more words.") | Wrap search terms in quotation marks to search for an exact phrase consisting of one or more words. |
| [Wildcard characters](https://servicenow-prod.fluidtopics.net/JeHZpFfVkIA37py0kFABDQ "Expand search results to match any non-space character. Zing supports both single-character and multiple-character wildcards.") | Expand search results to match any non-space character. Zing supports both single-character and multiple-character wildcards. |
[Table 2. Available search operators]

{#c_IntroductionToSearching__table_fms_gzy_1z}
* **[List search finds records from the current table](https://servicenow-prod.fluidtopics.net/i11DWUbzhgR_QDSXRf_cRQ)**   
  Search records from a table list view.
* **[Boolean operators allow conditional search results](https://servicenow-prod.fluidtopics.net/GgPsFOo29Ju5D~S5tftWog)**   
  Construct complex searches using Boolean AND, OR, and NOT operators in global text searches.
* **[Quotation marks allow exact phrase searches](https://servicenow-prod.fluidtopics.net/MQLuENoHbdsAzbmxXy422w)**   
  Wrap search terms in quotation marks to search for an exact phrase consisting of one or more words.
* **[Wildcard characters allow searching for patterns and variations](https://servicenow-prod.fluidtopics.net/JeHZpFfVkIA37py0kFABDQ)**   
  Expand search results to match any non-space character. Zing supports both single-character and multiple-character wildcards.
* **[Enable or disable the Zing junk filter](https://servicenow-prod.fluidtopics.net/uRfT_eyzPQgiKfalLNxbXA)**   
  When its junk filter is enabled, Zing doesn't index or search for 2-digit numbers or single-character words (unless they are Chinese or Japanese characters). You can enable or disable the junk filter for individual tables.
* **[Debug Zing](https://servicenow-prod.fluidtopics.net/X4avBnz7n3FUNFT4CiydaA)**   
  Debugging messages create a log of search processes as they occur. These messages may help administrators configure optimal performance settings.

**Related concepts**   

* [Global search finds records from multiple tables](https://servicenow-prod.fluidtopics.net/2bOiNrNnOg~tzsnBhO0tfg "Search multiple record types from a single search field.")
* [Zing generates search results in four phases](https://servicenow-prod.fluidtopics.net/I4v9owTFQI69LAd1QCDt6Q "Generate search results by dividing documents among shards, searching shard documents, scoring shard documents, and merging scores into an index.")
* [Zing filters search results with access controls](https://servicenow-prod.fluidtopics.net/ClO4ivYixkQWnXafYN3MuA "Zing filters search results to only display records the user can access.")
* [Zing computes document scores using three components](https://servicenow-prod.fluidtopics.net/MDC5irr1oMVYfPi~eobWAQ "The Zing search engine computes document scores based on the frequency, sequence, and weight of search terms in the document.")
* [Zing indexes words](https://servicenow-prod.fluidtopics.net/AB8NyACY6I7vgRVk1I020g "Index documents by dividing them into words. Depending on the languages your instance supports, a word may be a single character such as a Chinese or Japanese pictogram or a sequence of characters separated by spaces such as with Latin, Arabic, and Pinyin languages.")
* [Zing can include attachments in search results](https://servicenow-prod.fluidtopics.net/HKHetJGR~OH_SaAsHKC7cw "Search content from attachments on indexed tables. Display attachments for search results from the Knowledge [kb_knowledge] table.")
* [Zing removes stop words from queries](https://servicenow-prod.fluidtopics.net/bW0xB8UoGIAvpHhwGVq1hA "Remove common words from search queries that don't produce meaningful results.")
* [Zing matches derived words with stemming](https://servicenow-prod.fluidtopics.net/LYNgNn~YvuiOkiw6arsNjQ "Convert any multiple-character search keyword to its stem form to find derived versions of the word.")
* [Zing can expand search results with synonyms](https://servicenow-prod.fluidtopics.net/IHMRIcjmC28_0vLgAJvnmA "Expand search results to include additional search terms.")
* [Zing displays search suggestions as users enter search terms](https://servicenow-prod.fluidtopics.net/qsQ4UBV2fIiEZnoAIS4aTw "Display possible search query completions as users enter search terms.")  
**Related reference**   

* [Features of Zing text indexing and search engine](https://servicenow-prod.fluidtopics.net/5tAYuwDuw~mJ502TnRGtew "Enable and configure Zing text indexing and search engine features.")
* [Installed with Zing](https://servicenow-prod.fluidtopics.net/AKxk5xTJr8QS7GonvtkqKw "Several types of components are installed with Zing.")

