---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Global search finds records from multiple tables

# Global search finds records from multiple tables {#ariaid-title1}

* Release version: Xanadu
* 
* Updated February 4, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Search multiple record types from a single search field.

To perform a global search, perform one of the following actions based on your UI version.  
{#c_GlobalTextSearch__table_brs_dmz_5t__entry__2}

| UI version | Action |
|-|-|
| Next Experience UI | Enter your search terms in the Unified Navigation search field, then select View results or press Enter. |
| Core UI | Select the search icon in the banner on the upper right of the [System settings for the user interface (UI)](https://www.servicenow.com/docs/access?context=r_UI16BannerFrame&version=xanadu&pubname=xanadu-platform-user-interface&ft:locale=en-US) , then enter your search terms and press Enter. |
[ ]

{#c_GlobalTextSearch__table_brs_dmz_5t}

All UI versions also have a global search keyboard shortcut. The `ui_global_text_search` UI Macro provides the global search field.

For a list of search source tables that the system searches by default, along with steps for adding new search source tables, see [Default global search sources for Next Experience UI](https://servicenow-prod.fluidtopics.net/YvHfQby07DBg4I6Sf1V6eQ#default-search-sources-polaris-ui "The base system includes these default search sources for global search in Next Experience UI.") and [Default global text search groups for Core UI](https://servicenow-prod.fluidtopics.net/YvHfQby07DBg4I6Sf1V6eQ#search-groups-list "The base system includes these default text search groups for global text search in Core UI.").

Global search supports Boolean operators, quoted phrases, and wildcard characters. For details on these search features, see [Boolean operators allow conditional search results](https://servicenow-prod.fluidtopics.net/GgPsFOo29Ju5D~S5tftWog "Construct complex searches using Boolean AND, OR, and NOT operators in global text searches."), [Quotation marks allow exact phrase searches](https://servicenow-prod.fluidtopics.net/MQLuENoHbdsAzbmxXy422w "Wrap search terms in quotation marks to search for an exact phrase consisting of one or more words."), and [Wildcard characters allow searching for patterns and variations](https://servicenow-prod.fluidtopics.net/JeHZpFfVkIA37py0kFABDQ "Expand search results to match any non-space character. Zing supports both single-character and multiple-character wildcards.").
* **[Global search displays a page of matching results](https://servicenow-prod.fluidtopics.net/Burkm591LINevklR8z_Q0Q#global-search-polaris-ui)**   
  Global search displays a page of results that match your search, grouped by table.
* **[Text search views control format of global search results for tables](https://servicenow-prod.fluidtopics.net/4FU_Tst9L1LBAc_Jw0DKeQ)**   
  The text_search view for a table determines how global search displays results from that table.
* **[Search settings filter and group global search results by table](https://servicenow-prod.fluidtopics.net/YvHfQby07DBg4I6Sf1V6eQ#search-settings-filter-group-table)**   
  Global search filters and groups matching results by table. You can configure search sources (in Next Experience UI) or search groups to define tables and groups for global search.
* **[Global search displays exact matching records](https://servicenow-prod.fluidtopics.net/6fbOCRe4cJCWMdlfU7ETRQ#exact-matches-global-search)**   
  When your search exactly matches the Number field value for a record, global search takes you directly to that record, bypassing the search results page.
* **[Global search displays your most recent search queries and results in Next Experience UI](https://servicenow-prod.fluidtopics.net/q00ZNnA1mr2cVKceVr9A8g)**   
  When you select the empty Unified Navigation search field, the system displays lists showing your most recent search queries and your most recently viewed search results. Select a Recently Searched query to repeat it, or select a Recently Viewed search result record to navigate to it.
* **[Set global text search properties](https://servicenow-prod.fluidtopics.net/V_U4CUB9~nXQmukk4dQwMA)**   
  Administrators can control how global text search behaves with system properties.
* **[Set the preview limit for global or workspace search in Next Experience UI](https://servicenow-prod.fluidtopics.net/ANWep4E9HIjW2~fAbChEag)**   
  Override the default limit of 5 preview results per search source on the Next Experience UI search results page for global or workspace search.
* **[Hide per-table search result counts in Next Experience UI](https://servicenow-prod.fluidtopics.net/N9FWmwVfhn4pIsVhmsSm6Q)**   
  Suppress display of per-table search result counts in the Next Experience UI search results page.
* **[Add a workspace application to the Unified Navigation search context menu](https://servicenow-prod.fluidtopics.net/Y1kQutVLfNBuOqzR~lcehQ)**   
  Enable users to view results for their Unified Navigation searches in workspace applications as well as in global search.
* **[Global text search suggestions](https://servicenow-prod.fluidtopics.net/slgSM_0mhanXxOcsL0xfpQ)**   
  Global text search offers two types of search suggestions.

**Related concepts**   

* [Available search options](https://servicenow-prod.fluidtopics.net/YXLvLR59kI_DRCWicLOVWw "Zing offers users several search interfaces and search operators to conduct text searches.")
* [Zing generates search results in four phases](https://servicenow-prod.fluidtopics.net/I4v9owTFQI69LAd1QCDt6Q "Generate search results by dividing documents among shards, searching shard documents, scoring shard documents, and merging scores into an index.")
* [Zing filters search results with access controls](https://servicenow-prod.fluidtopics.net/ClO4ivYixkQWnXafYN3MuA "Zing filters search results to only display records the user can access.")
* [Zing computes document scores using three components](https://servicenow-prod.fluidtopics.net/MDC5irr1oMVYfPi~eobWAQ "The Zing search engine computes document scores based on the frequency, sequence, and weight of search terms in the document.")
* [Zing indexes words](https://servicenow-prod.fluidtopics.net/AB8NyACY6I7vgRVk1I020g "Index documents by dividing them into words. Depending on the languages your instance supports, a word may be a single character such as a Chinese or Japanese pictogram or a sequence of characters separated by spaces such as with Latin, Arabic, and Pinyin languages.")
* [Zing can include attachments in search results](https://servicenow-prod.fluidtopics.net/HKHetJGR~OH_SaAsHKC7cw "Search content from attachments on indexed tables. Display attachments for search results from the Knowledge [kb_knowledge] table.")
* [Zing removes stop words from queries](https://servicenow-prod.fluidtopics.net/bW0xB8UoGIAvpHhwGVq1hA "Remove common words from search queries that don't produce meaningful results.")
* [Zing matches derived words with stemming](https://servicenow-prod.fluidtopics.net/LYNgNn~YvuiOkiw6arsNjQ "Convert any multiple-character search keyword to its stem form to find derived versions of the word.")
* [Zing can expand search results with synonyms](https://servicenow-prod.fluidtopics.net/IHMRIcjmC28_0vLgAJvnmA "Expand search results to include additional search terms.")
* [Zing displays search suggestions as users enter search terms](https://servicenow-prod.fluidtopics.net/qsQ4UBV2fIiEZnoAIS4aTw "Display possible search query completions as users enter search terms.")  
**Related reference**   

* [Features of Zing text indexing and search engine](https://servicenow-prod.fluidtopics.net/5tAYuwDuw~mJ502TnRGtew "Enable and configure Zing text indexing and search engine features.")
* [Installed with Zing](https://servicenow-prod.fluidtopics.net/AKxk5xTJr8QS7GonvtkqKw "Several types of components are installed with Zing.")  
**Related topics**   

* [Keyboard shortcuts](https://www.servicenow.com/docs/access?context=r_KeyboardShortcuts&version=xanadu&pubname=xanadu-platform-user-interface&ft:locale=en-US)

