---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Roll back an application

# Roll back an application {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

As an administrator, you can roll back the last installation of a selected
application. When you roll back an application, you remove all code, table, and file updates
from the initial installation.

## Before you begin

* Publish one or more applications to the application repository.
* The selected application must have been installed in the application repository or the application store. See [Install a ServiceNow Store application](https://servicenow-prod.fluidtopics.net/V8YCCHZUyU7vp5L_emE3Mg "Install an application that you purchased from the ServiceNow Store to make it available on your instance.").

{#rollback-scoped-applications__ul_ab4_zn1_tx}

Role required: admin

## About this task

You can roll back the last installation or upgrade of all applications that are installed from the application store or repository. Rolling back an installation enables you to make needed changes to artifacts associated with an application before you publish and install it again.  
Note:  
This rollback does not affect the global application record. To remove the global application record, you must instead perform an uninstall of the application. See [Uninstall an application](https://servicenow-prod.fluidtopics.net/s6RaJV2qwQ~cCnMynDDoeQ "As an administrator, you can uninstall applications that are no longer needed. Typically, you uninstall applications that have been shared with other instances and you want to remove them.").

## Procedure

1. Log in to the instance in which you want to roll back the installed application.
2. Navigate to System ApplicationsMy Company Applications.
3. Click the name or icon of the application that you want to roll back.
4. In the custom application record, click the Rollback related link.
{#rollback-scoped-applications__steps_mry_kyn_bdb}
**Related tasks**   

* [Uninstall an application](https://servicenow-prod.fluidtopics.net/s6RaJV2qwQ~cCnMynDDoeQ "As an administrator, you can uninstall applications that are no longer needed. Typically, you uninstall applications that have been shared with other instances and you want to remove them.")

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