---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Repair a ServiceNow application

# Repair a ServiceNow application {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Repair a ServiceNow application by reinstalling it.

## Before you begin

Role required: admin

## Procedure

1. Navigate to System ApplicationsAll Available ApplicationsAll.
2. Select the Installed option.  
   All the installed apps are displayed.
3. Select an application tile to navigate to the details page of the application.
4. In the Quick Actions list, select Repair.

## Result

The application and its dependencies are reinstalled.  
Note:  
* When repairing an application with a customization, the customization is repaired as well, unless it's linked to a source control repository.
* It is assumed the complete set of customizations for an application is within the application customization. When repairing, installing, or upgrading the underlying application or plugin that has an associated app customization, changes made outside of that application customization are overwritten. With a repair, all the files with
  sys_update_xml records are added to the remote update set. The
  remote update set is named with the format: "Repair/Upgrade app
  \<app scope name\> at \<timestamp\>".

{#repair-app__ul_qj1_2sv_kpb}

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