---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Enable SMS delivery with the email client

# Enable SMS delivery with the email client {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Give users the option to send an email client message as an SMS text
message.

## Before you begin

Role required: admin

## Procedure

1. In the application navigator, enter <kbd class="ph userinput">sys_properties.list</kbd>.
2. From the list, find and open the record for the glide.email_client.show_sms_option property.
3. On the form, change Value to true.
4. Click Update.
{#r_EnableTheSMSDeliveryOption__steps_tnp_4zt_4lb}

## Result

In the email client, user can select to send the message as an SMS text message.Figure 1. Email client SMS delivery

If the recipient doesn't have a registered SMS device, the email client sends the message
to the primary email device.
**Related tasks**   

* [Add a system property](https://servicenow-prod.fluidtopics.net/r_0P5ICBCd42vTv64UVY9w#t_AddAPropertyUsingSysPropsList "Add or create a property to control system behavior.")