---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Provider notifications

# Provider notifications {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Send notifications directly to recipients via the provider on supported channels. Notifications can be simple messages for review, or actionable messages with buttons that users can select to perform certain
actions.

## Get started {#provider-notifications-landing__section_gzz_s2r_bzb}

|-|-|
| [ExploreExplore and learn about provider notifications](https://servicenow-prod.fluidtopics.net/bUMW5FM0YM_vT4UVJ6z0Tw "Send notifications directly to recipients via the provider on supported channels. Notifications can be simple messages for review, or actionable messages with buttons that users can select to perform certain actions.") | [CreateCreate provider notifications](https://servicenow-prod.fluidtopics.net/oWfDbzQyOFpYBLT6UanmYA "Create and update provider notifications, add and implement actions, and customize notifications") |
[ ]

{#provider-notifications-landing__table_hzz_s2r_bzb}

## Troubleshoot and get help {#provider-notifications-landing__section_mzz_s2r_bzb}

* [Troubleshooting Notification emails](https://servicenow-prod.fluidtopics.net/SHxMvAzWvIY03fxq7AtH3g "Logs and diagnostics are provided to help determine whether notification emails are being sent and received successfully, what any issues are, and who receives the email.")
* Ask or answer questions in the [Platform](https://community.servicenow.com/community/service-automation-platform) community
* [Search the Known Error Portal for known error
  articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
{#provider-notifications-landing__ul_nzz_s2r_bzb}