---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Configure a transaction quota rule

# Configure a transaction quota rule {#ariaid-title1}

* Release version: Xanadu
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Transaction quota rules allow you to define a quota policy for different types of
transactions.

## Before you begin

Role required: admin

## About this task

Transaction quota rules allow you to specify the following conditions.

* The conditions under which the policy applies.
* The order in which transaction quotas apply.
* The maximum duration of a transaction before the quota manager cancels it.
{#t_ConfigureATransactionQuotaRule__ul_s3d_l51_rp}

Before setting transaction quotas, navigate to AllUser AdministrationActive Transactions to review the normal transaction activities for your instance. You can [view and terminate long-running transactions](https://servicenow-prod.fluidtopics.net/3ptRU7fyrtO2iYChxGRBEA "Administrators can view active transactions and kill long-running transactions.") if necessary. Over time, you can determine the normal transaction load for your instance and set your quotas to match these
norms.  
Warning:  
Setting transaction quotas too low can severely impact your users and prevent normal instance operations. Test your transaction quotas rigorously before implementing them in production.

## Procedure

1. If necessary, activate the Transaction Quotas plugin.  
   To verify whether the Transaction Quotas plugin is already active, navigate to AdminApplication Manager and search for Transaction Quotas in Application Manager. If the plugin is included in the Installed tab, it is already activated.
2. Navigate to AllSystem DefinitionQuota Rules.
3. Click New.
4. On the Transaction Quota Rule form, fill in the fields.  
   For a description of the field values, see [Transaction quota rule form](https://servicenow-prod.fluidtopics.net/c8UjLVrPpkpBGCxsdpmUuA "A description of the fields on the Transaction Quota Rule form.").
5. Set a condition to specify when the transaction quota should take effect.  
   The transaction quota rule condition builder displays conditions that are only applicable to transactions. For a description of the condition builder options, see [Transaction quota rule condition builder](https://servicenow-prod.fluidtopics.net/nXy1r6GKcWwoHW0VZNB3fQ "A description of the options available in the condition builder for the Transaction Quota Rule form.").
6. Select Submit.
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**Related topics**   

* [Optimize widget rendering time on responsive dashboards](https://www.servicenow.com/docs/access?context=t_optimizeWidgetRenderingTime&version=xanadu&pubname=xanadu-now-intelligence&ft:locale=en-US)

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