---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Operational toggles

# Operational toggles {#ariaid-title1}

* Release version: Xanadu
* 
* Updated May 9, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can control how much bandwidth an application uses on your system by mapping system run levels to operational toggles. An excessive bandwidth could impact your system performance and your users' experience.

## Operational toggles overview {#operational-toggles__section_vqk_4rv_mpb}

You can use system run levels to map descriptive names to operational toggle levels. System run levels define the operational state of your system based on the toggles and toggle levels you have configured. These levels help you
manage the system's performance and resource allocation.

Operational toggles can be used to throttle application performance during high-use periods. By adjusting operational toggles, you can limit the number of events or jobs running within an application's scope to help prevent
system overload.

You can also create operational toggles to enhance user experience. For example, a type-ahead search polling toggle might help users complete searches more quickly. You could add this toggle to enable users to perform type-ahead
searches based on keystroke values, providing real-time search suggestions as they type.

## Operational toggle levels {#operational-toggles__section_vbf_rrv_mpb}

You can create different levels of your desired toggle. For example, you might want to perform a type-ahead search every keystroke or every fifth keystroke. For more information about toggle levels, see [Create an operational toggle level](https://servicenow-prod.fluidtopics.net/9AyDTgVvpdfQrprc00ACsQ "Create operation toggle levels so that you can define the threshold limits that your application can function within.").

## Run level toggle mapping {#operational-toggles__section_ijl_srv_mpb}

You can associate the system run level to the toggle level with toggle mapping. Depending on your instance health, the API returns the appropriate toggle level value and exception roles. For information about how to create run
level toggle mapping, see. [Create run level toggle mapping](https://servicenow-prod.fluidtopics.net/I_H7sQ_254nVIcoh89btMQ "Create run level toggle mapping so that you can associate the system run level to the toggle level.").