---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Exploring platform performance

# Exploring platform performance {#ariaid-title1}

* Release version: Xanadu
* 
* Updated May 6, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The ServiceNow AI Platform provides configurations, monitoring, and diagnostics that administrators can use to support optimized system performance.

## ServiceNow AI Platform performance overview {#exploring-platform-performance__cf-exploring-parent-overview}

Managing platform performance is important for enabling a smooth and reliable user experience, and for enhancing your instance's scalability. Instance administrators can use various tools to improve, monitor, and troubleshoot ServiceNow AI Platform performance. These proactive measures help maintain optimal functionality and avoid potential disruptions.

## Users that manage ServiceNow AI Platform performance {#exploring-platform-performance__cf-exploring-parent-users}

{#exploring-platform-performance__table_fxp_3lz_ffc__entry__2}

| User | Description |
|-|-|
| Instance administrator | Configure the instance to optimize performance, monitor the instance for performance issues and degradation, and troubleshoot performance issues. |
[Table 1. Users]

{#exploring-platform-performance__table_fxp_3lz_ffc}

## Platform performance optimization workflow {#exploring-platform-performance__cf-exploring-parent-workflow}

Instance administrators can optimize ServiceNow AI Platform performance by taking the following steps:  
1. Configure key ServiceNow AI Platform components to support optimized performance.
2. Monitor platform performance to identify performance degradation.
3. Resolve platform performance issues when the arise.
{#exploring-platform-performance__cf-exploring-parent-workflow-ol}

## What to explore next {#exploring-platform-performance__cf-exploring-parent-links}

To learn more about improving ServiceNow AI Platform performance, see:

* [Configuring the ServiceNow AI Platform to optimize performance](https://servicenow-prod.fluidtopics.net/G9rDenN6zt6sJ4krB6dL1A "Configure browser settings, transaction and application quotas, and operational toggles options to optimize performance. Optimizing ServiceNow AI Platform performance supports a smooth a responsive user experience.")
* [Resolving platform performance issues](https://servicenow-prod.fluidtopics.net/5gQJfDQi0qwNs47fo1HGsg "If platform performance issues are identified, administrators can resolve problems and improve performance.")
* [Monitoring platform performance](https://servicenow-prod.fluidtopics.net/myCz00owdwffdiDRcEPLCg "The ServiceNow AI Platform includes tools that administrators can use to monitor platform performance. Monitoring platform performance enables administrators to proactively identify and solve issues.")
{#exploring-platform-performance__ul_jxp_3lz_ffc}