---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Opt out of a product

# Opt out of the ServiceNow Store products {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Opt out of the required product available on ServiceNow Store by navigating
to the ServiceNow Products module.

## Before you begin

* Opted in product
* Role required: admin
{#optout-products__ul_ovx_rb3_cmb}

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsServiceNow Products.  
   ServiceNow products that are available on ServiceNow Store are displayed. The products are organized based on the product family they are part of.
2. To opt out of the ServiceNow products:
   1. Click the required product tile.
   2. Click Opt-out.
   3. Enter your Now Support credentials.
   4. Click Opt-out.
   {#optout-products__substeps_mxs_z13_cmb}

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