---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Opt in to a product

# Opt in to the ServiceNow Store products {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Opt in to the required product available on ServiceNow Store by navigating to the ServiceNow Products
module.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsServiceNow Products.  
   ServiceNow products that are available on ServiceNow Store are displayed. The products are organized based on the product family they are part of.
2. To opt in to the ServiceNow products:
   1. On the tile of the required product, click Opt-in.
   2. Enter your Now Support credentials.
   3. Click Opt-in.  
      A confirmation message is displayed and the Opted-in label is displayed on the product tile.
   4. To view the applications that are part of the product, click the product tile.  
      All applications that are part of the product are displayed in the Licensed and Not Licensed tabs.  
      Note:  
      * If the application is already available (that is, installed or available for update) in your ServiceNow instance, click Manage Application to navigate to the application page and install, uninstall, or repair the application.
      * If the application isn't available in your ServiceNow instance, click View Detail to navigate to the application listing page, view the application details and dependencies, and navigate to ServiceNow Store.
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3. To opt in to the ServiceNow product family:
   1. Click Product Family Opt-in.
   2. Enter your Now Support credentials.
   3. Click Opt-in.  
      You have opted in to all product in the required family.
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