---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Create and add additional recipients

# Create and add additional recipients {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Update the notifications form by adding additional recipients from the Additional
Recipients related list to send notifications to.

## Before you begin

Role required: admin and notifications provider admin

## Procedure

1. Click Additional Recipients related list on the notification form to add new recipients.  
   Note:  
   An error message about adding content to the notification shows up. See create common content and [create
   default content](https://servicenow-prod.fluidtopics.net/qaBfAhQLgIYthvZzNn53kA "Create and use the default content for a notification that doesn't have a content provider or some of the fields in the content provider aren’t present.") to create content for a notification.
2. Click New in the Additional Recipients related list to add additional recipients.  
   The Additional Recipients form shows up.
3. Fill up the fields in the Additional Notification Recipients form.  
   {#noti-add-additional-recipients__table_lb2_gbs_lpb__entry__2}

   | Fields | Description |
   |-|-|
   | Notification | Name of the notification Note: The Notification name auto-populates and the Recipient Table field gets User\[sys_user\] as the default value. |
   | Application | Scope of the recipient record |
   | Recipient Table | Table name of the recipient Note: You can also select a non-sys users table. |
   | Active | Option to activate the notification |
   | Static Recipients | Names of static recipients of the notification |
   | Dynamic Conditions | Dynamic filter conditions for the users Note: Click the refresh button next to the records matching condition link to update the exact number of records matching the latest filter condition. By default, it shows the total number of records in the current table. Only one active record can be added for a particular recipient table. If you want to add another record for the recipient table, you will have to deactivate the current record. |
   [ ]

   {#noti-add-additional-recipients__table_lb2_gbs_lpb}  
   Note:  
   For one recipient table, we can use either static recipients or dynamic conditions.
4. Click Submit.