---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Monitor an upgrade to an instance

# Monitor an upgrade to an instance {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

While the system is upgrading an instance, you can monitor its progress with the
Upgrade Monitor. When the upgrade is done, you can view a summary of the results on the
Upgrade Summary Report.

## Before you begin

Role required: Admin.

## Procedure

1. If necessary, navigate to System DiagnosticsUpgrade Monitor.  
   When an upgrade is in progress, the Upgrade Progress page shows its status.
2. Monitor the progress of the upgrade.  
   When the system finishes the upgrade, it displays the Upgrade Summary Report.

## What to do next

From the Upgrade Summary Report, [Resolve Conflicts form](https://servicenow-prod.fluidtopics.net/pyY4emWqr_NGvHEorLdFnw "The Resolve Conflicts form you compare to the base system version with the customized version of a record and reconcile the differences.") that prevented the
system from upgrading records.
* **[Upgrade Progress](https://servicenow-prod.fluidtopics.net/KVf4hpjOHrbJbJOMq1yweA)**   
  When an upgrade is underway, Upgrade Progress displays progress bars and other information to help monitor the process.
* **[Upgrade Summary Report](https://servicenow-prod.fluidtopics.net/FYZOLycuN9dzcr607VMNdw)**   
  This report summarizes the actions taken, provides tools to resolve conflicts between customizations and the upgrade, and provides information to help estimate time for upgrades to other instances.

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