---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Maintain allocations at renewal

# Maintain per-user subscription allocations in Subscription Management at renewal {#ariaid-title1}

* Release version: Xanadu
* 
* Updated October 7, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Ensure subscription allocations remain consistent throughout the renewal process.

## Before you begin

Role required: admin

## About this task

When a per-user subscription renews, a new product SKU might be added to your account. This SKU is treated as a new product subscription in Subscription Management, requiring you to re-allocate subscriptions by adding groups with measured roles to the subscription.

## Procedure

1. Before the renewal date, monitor the subscription end dates on the details page and document the current group allocations.  
   See [Viewing product subscription details in Subscription Management](https://servicenow-prod.fluidtopics.net/xJ4sIlpWgjSzgE3alYW4Og "View a summary of your subscription allocations, allocation totals over time, and track your custom table entitlements in Subscription Management.").
2. After the renewal date, add the documented groups to the renewed subscription in Subscription Management.  
   See [Allocate subscriptions in Subscription Management](https://servicenow-prod.fluidtopics.net/HOTwNIb~ZIXTKkY4fjV0XQ "Give users entitlement to ServiceNow products by allocating subscriptions in Subscription Management.").

## What to do next

Continue to monitor subscription renewal dates to ensure that your allocations are accurate throughout each renewal.