---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Translation modes

# Translation modes {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Localization Framework offers various translation modes for content
translation. Localization fulfillers can use one of the translation modes to translate content and
fulfill localization requests.

## Machine Translate {#translation-modes__section_ej1_dbb_snb}

Machine translation in the Localization Framework is powered by Dynamic Translation.

Activate the required translation service provider in the instance to machine translate the
content. For information, see [Create a custom translator configuration](https://servicenow-prod.fluidtopics.net/17raQaayY4eSiXV4NCr0Ag "Configure Dynamic Translation for a third-party machine translation provider of your choice.").

## Send to Translation Management Systems {#translation-modes__section_xfv_dbb_snb}

The Localization Framework integrates with third-party Translation Management
Systems (TMS) to localize the content.

RWS and XTM Translation Management Systems are supported by default and requires
configuration. For more information see, [Configure RWS TMS in the Localization Framework](https://servicenow-prod.fluidtopics.net/LKW4xGNMTg99dqhrc3IcFA "Configure RWS TMS to use the RWS TMS service in the Localization Framework.") and [Configure XTM TMS in the Localization Framework](https://servicenow-prod.fluidtopics.net/vXOgpHNj9l6V4F_DBjRRHQ "Configure XTM TMS to use the XTM TMS service in the Localization Framework.").

You can configure a custom Translation Management System of your choice. For more information,
see [Create a custom translation management system](https://servicenow-prod.fluidtopics.net/Ha2I~vxKqdUC8cXBLkEBJQ "Configure Localization Framework with a third-party translation management system of your choice to localize an artifact.").

When the Localization Framework Hub and Spoke architecture is installed, the TMS must be configured accordingly. For more information, see [Localization Framework Hub and Spoke architecture](https://servicenow-prod.fluidtopics.net/cflazf3Fkr9maXwPPM8yFA "Enable one central instance to fulfill translation requests submitted from other instances using the Localization Framework Hub and Spoke architecture. Install optional Localization Framework plugins to configure one of your instances as a hub and other instances as spokes.").

Zip attachment should be supported on the instance. For more details on attachment
configuration, see [Configure system attachment
properties](https://servicenow-prod.fluidtopics.net/j1m7oDfzMml~oHLCCuFqSw#t_DisablingTheDragAndDropFeature "You can disable the drag-and-drop feature. (Users can still upload attachments by browsing to the file.) You can also limit the attachment file size, restrict who can upload attachments, and restrict what file extensions can be uploaded.")

## Send via Email {#translation-modes__section_a11_3bb_snb}

The Localization Framework provides Send via Email as a
translation mode that can be used to send the translatable content for translation to a TMS
service via email.

If you have more than one requested item in a task, then the requested CSV or XLIFF items are
compressed into one ZIP file and attached to the email. Either CSV or XLIFF attachment should be
supported on the instance. For more details on attachment configuration, see [Configure system attachment
properties](https://servicenow-prod.fluidtopics.net/j1m7oDfzMml~oHLCCuFqSw#t_DisablingTheDragAndDropFeature "You can disable the drag-and-drop feature. (Users can still upload attachments by browsing to the file.) You can also limit the attachment file size, restrict who can upload attachments, and restrict what file extensions can be uploaded.")

You can configure the Send via Email mode as a translation preference
for one or more activated languages. For more information see, [Configure the Localization Framework preferences](https://servicenow-prod.fluidtopics.net/ExRFS81GBShNYtg2vY~4cA "Configure the preferences to request the translation in the activated languages.").

## Export/Import {#translation-modes__section_kdx_zqh_wpb}

Localization Framework supports the following translation modes:

* Export: Export the translatable content for translation to a TMS service. If you have more than one requested item in a task, the individual CSV or XLIFF files are compressed and downloaded as one zip file.
* Import: Import the translated content from a TMS service. If you have more than one requested item in the task, you can import individual CSV or XLIFF files or in a ZIP format. Any files unrelated to the task are skipped.
{#translation-modes__ul_kvg_3nx_gsb}

Either CSV or XLIFF attachment should be supported on the instance. For more details on
attachment configuration, see [Configure system attachment
properties](https://servicenow-prod.fluidtopics.net/j1m7oDfzMml~oHLCCuFqSw#t_DisablingTheDragAndDropFeature "You can disable the drag-and-drop feature. (Users can still upload attachments by browsing to the file.) You can also limit the attachment file size, restrict who can upload attachments, and restrict what file extensions can be uploaded.")