---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Get started

# Getting started on the ServiceNow AI Platform {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

ServiceNow AI Platform is the exclusive ServiceNow platform. It provides a range of options to improve and automate your business processes.

|-|-|
| [How the ServiceNow AI Platform works The ServiceNow AI Platform is the foundation of ServiceNow. It enables data to flow seamlessly across applications and existing systems.](https://servicenow-prod.fluidtopics.net/sERs2YJeztisWmOeX9q6sQ "ServiceNow offers a flexible, secure platform with a vast set of options, all following a single data model. Begin here to learn more about the platform.") | [Basic system configuration Customize UI and forms, create a mobile experience, and adjust other settings in applications across the ServiceNow AI Platform.](https://servicenow-prod.fluidtopics.net/0l2gDVEbJcS9t_Oj4upcKw "Basic system configuration encompasses changes made to the platform as well as supporting applications. These changes can affect global settings as well as settings for particular applications.") |
| [Admin Center Admin Center provides a central hub for you to access platform capabilities, discover new applications, and get intelligent, actionable insights.](https://servicenow-prod.fluidtopics.net/wIOPxq~YRGh5BX07aq4Zgw "Admin Center provides a central hub for platform owners and admins to access platform capabilities, discover new applications, and get intelligent, actionable insights.") | [Subscription Management With the ServiceNow® Subscription Management application, you can manage how your ServiceNow subscriptions are used on your instances.](https://servicenow-prod.fluidtopics.net/MWkPVQvtiVkOlBfr04Xl1A "Subscription Management enables you to proactively manage your subscriptions and monitor subscription usage on your instances.") |
[ ]

{#get-started-now-platform__table_iwv_lpv_klb}

## How the ServiceNow AI Platform works {#get-started-now-platform__section_ehy_qtx_r5b}

Learn how the ServiceNow AI Platform can provide the solutions that you need to improve your business and manage risk effectively. Powerful automation, AI, and embedded analytics optimize your workflow processes, with a wide variety of
resources made to help you respond to business changes quickly and easily.

## Basic system configuration {#get-started-now-platform__section_qhh_nvp_fvb}

Modify your UI to suit your business operations, with various core configuration settings at your disposal. Use Form Administration to customize the appearance of forms and lists. Provide tailored UI through User Interface
Configuration, and improve the navigation and search experience for users with Navigation and UI. Enhance your instance and applications with Localization and Time settings, and stay on the go with Mobile Device Support. A wide
range of plugins expand the platform even further, with each customizable to your needs.

## Admin Center {#get-started-now-platform__section_w5l_35y_bvb}

Discover the capability of available applications and how to implement them to work toward achieving your business goal. Your administrators will be able to get started quickly with setting up apps, loading initial data, and
establishing roles, groups, and users. The admin center gives your team the power to customize user interfaces, update versions, applications, and modules configurations, handle user access, monitor system performance and UI
policies, and much more.

## Subscription Management {#get-started-now-platform__section_e3m_35y_bvb}

Manage your ServiceNow subscriptions and how they're used on your instances with Subscription Management. This app helps you allocate and monitor subscriptions, and display current subscriptions in your instance. Active management of user-based subscriptions and monitoring of capacity
subscriptions lets you track usage and adjust allocation efficiently. Enabled by default, this management app means you can plan for subscription renewals with no added costs.
* **[How the ServiceNow AI Platform works](https://servicenow-prod.fluidtopics.net/sERs2YJeztisWmOeX9q6sQ)**   
  ServiceNow® offers a flexible, secure platform with a vast set of options, all following a single data model. Begin here to learn more about the platform.
* **[Basic system configuration](https://servicenow-prod.fluidtopics.net/0l2gDVEbJcS9t_Oj4upcKw)**   
  Basic system configuration encompasses changes made to the platform as well as supporting applications. These changes can affect global settings as well as settings for particular applications.
* **[Admin Center](https://servicenow-prod.fluidtopics.net/wIOPxq~YRGh5BX07aq4Zgw)**   
  Admin Center provides a central hub for platform owners and admins to access platform capabilities, discover new applications, and get intelligent, actionable insights.
* **[Administering applications](https://servicenow-prod.fluidtopics.net/~6dBtC28YWj8a9Ut~XqP5g)**   
  You can install, update, and remove applications without leaving your instance.
* **[Subscription Management](https://servicenow-prod.fluidtopics.net/MWkPVQvtiVkOlBfr04Xl1A)**   
  Subscription Management enables you to proactively manage your subscriptions and monitor subscription usage on your instances.
* **[Now Support administration](https://servicenow-prod.fluidtopics.net/CtlWhCDE65vJWLjzPb8ohg)**   
  The Now Support portal is where you can access self-help, get technical support, and manage your ServiceNow instances.