---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Enable dynamic translation for email notifications

# Enable dynamic translation for email notifications {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable dynamic translation for a notification to send dynamically translated emails
to recipients in their preferred language.

## Before you begin

An email notification must exist. For more information, see [Create an email notification](https://servicenow-prod.fluidtopics.net/1uxmFe3Zi5x_C3q5DOmU5Q "Create an email notification specifying when to send it, who receives it, what it contains, and if it can be delivered in an email digest.").

You must activate the Glide Notification Translation (com.glide.notification.translation) plugin.

Set the system property for the dynamic translation. For more information see, [Enable dynamic translation](https://servicenow-prod.fluidtopics.net/uEHHJEW1XZbFDY9NIdSg3Q "Enable dynamic translation of notifications for the instance.").

Role required: admin

## About this task

Notification recipients must be defined as active users in the User \[sys_user\] table.
They must also have a valid email address defined for their primary channel (device)
in the Notification Device \[cmn_notif_device\] table.

## Procedure

1. Navigate to AllSystem NotificationsEmailNotifications.
2. Select the name of the email notification you want to send.
3. Select the What it will contain tab.
4. If Advanced view is not already selected, select it.
5. Select the Enable Dynamic Translation check box.

## What to do next

[Preview email notifications](https://servicenow-prod.fluidtopics.net/MRoGkb~rqMdMA27Fnbanig "You can preview what notifications look like before you actually enable the instance to send them.")
**Related tasks**   

* [Enable dynamic translation](https://servicenow-prod.fluidtopics.net/uEHHJEW1XZbFDY9NIdSg3Q "Enable dynamic translation of notifications for the instance.")
* [Configure the note banner for translated emails](https://servicenow-prod.fluidtopics.net/lPnTzPb4arfdfDCQug1B1g "Configure the content for a translated email note banner displayed at the top of the page to display a customized message to the recipient.")

*[\>]: and then