---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Request for domain separation in Dynamic Translation

# Request for domain separation in Dynamic Translation {#ariaid-title1}

* Release version: Xanadu
* 
* Updated November 14, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable the support for the Dynamic Translation framework in
domain-separated instances.

## Before you begin

Role required: admin

## About this task

There are two ways to request a plugin.

* Access the Now Support Service Catalog directly by selecting Automation StoreService CatalogActivate Plugin on Now Support.
* Access the Now Support Service Catalog through the All Applications page on your instance by following these steps.
{#activate-domainsep-dyn-transl__ul_bgl_vzt_msb}

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-domainsep-dyn-transl__navigate-plugins}
{#activate-domainsep-dyn-transl__navigate-plugins}
2. On the All Applications page, select Request Plugin to open the Activate Plugin form on Now Support.  
   {#activate-domainsep-dyn-transl__request-plugin}
{#activate-domainsep-dyn-transl__request-plugin}
3. On Now Support, select the link to access the Now Support Service Portal Service Catalog.  
   {#activate-domainsep-dyn-transl__redirect-hi}
{#activate-domainsep-dyn-transl__redirect-hi}
4. Select your instance.
5. Select Actions \> Activate Plugin.
6. On the Activate Plugin form, provide the following information.  
   {#activate-domainsep-dyn-transl__table_awx_bhf_ygb__entry__2}{#activate-domainsep-dyn-transl__p_ub1_nfg_h1c}{#activate-domainsep-dyn-transl__p_vb1_nfg_h1c}{#activate-domainsep-dyn-transl__p_yb1_nfg_h1c}

   | Field | Description |
   |-|-|
   | What is your target instance | Instance on which to activate the plugin. |
   | Which plugin would you like to activate | Name of the plugin to activate.{#activate-domainsep-dyn-transl__p_wb1_nfg_h1c} Note: If the system does not list the plugin you want or if you are activating the plugin on an OEM or on-premise instance, select the Plugin I'm looking for is not listed check box and then enter the name of the plugin. |
   | Select Maintenance Date and Time | The date and time to activate the plugin.{#activate-domainsep-dyn-transl__p_zb1_nfg_h1c} Note: Plugins are activated in two batches, once in the morning and once in the evening, on every business day in the US Pacific time zone. If the plugin must be activated at a specific time, enter the request in the Reason/Comments field. |
   [Table 1. Activate Plugin form]

   {#activate-domainsep-dyn-transl__table_awx_bhf_ygb}  
   For example, see the following form to activate the CSM Workspace plugin on an
   instance named My Instance.{#activate-domainsep-dyn-transl__p_bc1_nfg_h1c}
   Figure 1. Activate Plugin form {#activate-domainsep-dyn-transl__request-form}
{#activate-domainsep-dyn-transl__request-form}
7. Select Submit.  
   For additional details about requesting a plugin, see [Requesting a Plugin from the Service Catalog
   \[KB0751715\] article in the Now Support
   Knowledge Base.](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0751715) {#activate-domainsep-dyn-transl__submit-request}
{#activate-domainsep-dyn-transl__submit-request}{#activate-domainsep-dyn-transl__steps_ydt_mzt_msb}

## What to do next

For information about configuring domain separation in Dynamic Translation, see [Domain separation and Dynamic Translation](https://servicenow-prod.fluidtopics.net/gDEas59zdShpRNy0HW5N2w "Domain separation is supported in Dynamic Translation and is configured to apply to translator configurations and Exclusion Framework. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.").
**Related reference**   

* [List of plugins (Xanadu)](https://servicenow-prod.fluidtopics.net/9DAGskEMb7s3T5~8s6PlGw#list-of-plugins "List of all plugins that you can activate if you have the admin role.")

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