---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Discovering insights

# Discovering insights in Subscription Management {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Identify when subscriptions are over-allocated and view actions you can take to maximize subscription usage in Subscription Management.

## Key benefits {#discovering-insights-subscription-management-v2__section_vhs_ctl_3yb}

* View product subscriptions that are over-allocated and require adjustments or more entitlements.
* View product subscriptions with available subscriptions that you can allocate by adding groups.
* Maximize subscription usage by allocating your available subscriptions.

{#discovering-insights-subscription-management-v2__ul_d2x_dtl_3yb}  
Figure 1. Subscription insights

## Accessing subscription insights {#discovering-insights-subscription-management-v2__section_lfv_qvb_myb}

Access subscription insight information on the Insights tab by navigating to AdminSubscription ManagementInsights or AllSubscription ManagementInsights.

## Over-allocated subscriptions {#discovering-insights-subscription-management-v2__section_adq_sd4_swb}

Identify over-allocated per-user subscriptions on your instance by accessing the Insights tab. Stay in compliance by performing one or more of the following actions:

* Remove a group from a subscription
* Remove a role from a group
* Remove users from a group
* Purchase more subscriptions
{#discovering-insights-subscription-management-v2__ul_wn4_xd4_swb}

For more information, see [Remove a group from a product subscription in Subscription Management](https://servicenow-prod.fluidtopics.net/ebaVoEVOTJBsgX7ouTTFOQ "Fix an over-allocated subscription and free up entitlements by removing a group from a product subscription in Subscription Management.").

## Available subscriptions {#discovering-insights-subscription-management-v2__section_nyc_1d4_swb}

Identify available subscriptions on your instance by accessing the Insights tab. Maximize subscription usage and grant entitlements to the right users by allocating available subscriptions.

You allocate per-user subscriptions by adding one or more groups to a product subscription. Subscription Management helps you with the allocation process by recommending groups based on their assigned roles. For more information, see [Allocate subscriptions in Subscription Management](https://servicenow-prod.fluidtopics.net/HOTwNIb~ZIXTKkY4fjV0XQ "Give users entitlement to ServiceNow products by allocating subscriptions in Subscription Management.").

*[\>]: and then