---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Configure email administration

# Configure email administration {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Setup basic and advanced email, configure email properties, activate email filter and services and grandt non admin user access to email APIs.

|-|-|-|
| [Basic SetupBasic email setup](https://servicenow-prod.fluidtopics.net/x2NPngLaPGkKoO4D8U~j8A "All production instances can send and receive email using ServiceNow - provided resources. The instance has an email address of instance@service-now.com.") | [Advanced SetupAdvanced email setup](https://servicenow-prod.fluidtopics.net/n2g29kCt9KxgBmpCqtgw~w "With an advanced email setup, you can use your own SMTP server, POP3 server, or both.") | [Email PropertiesConfigure settings for inbound and outbound email](https://servicenow-prod.fluidtopics.net/97z48rwFKE~q8yPzk6ovpw "The Email Properties page is where you can configure settings for inbound and outbound email.") |
| [ActivateActivate email filters and services](https://servicenow-prod.fluidtopics.net/Lh82f82Zv_5g0ibMP~BAvQ "Activate email filter and email service.") | [AccessGrant non-admin users access to the Email API](https://servicenow-prod.fluidtopics.net/kyGTD5SdcxVGH9doWZ1W6Q "To grant non-admin users access to the Email API, administrators must create an access control and assign a special role.") |   |
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{#configuring-email-admin__table_emh_h1r_bzb}