---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Request a clone in the Clone Admin Console

# Request a clone in the Clone Admin Console {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Request a clone to copy data from a production instance to a non-production instance or to copy data between non-production instances.

## Before you begin

Role required: admin  
Configure your target instance before requesting your clone. Do the following:

* Navigate to the ConfigurationsClone instances.
* Select New.
* Fill in the new clone instance form.
{#clone-ui-request-clone__ul_qsc_4xt_dzb}  
Note:  
You can create multiple clone profiles and utilize a reusable clone template. Clone profiles enable you to select the correct exclusions and preservers for your clone.
Configure a clone profile. Do the following:

* Navigate to ConfigurationsClone profiles.
* Fill in the new clone profile form.
{#clone-ui-request-clone__ul_smh_yyt_dzb}  
Note:  
Requests that are initiated via the classic page `clone_instance.do` won't show up on the new clone console dashboard. However, they can still be found on the classic clone history page `clone_instance_list.do`.

## Procedure

1. Navigate to AllClone Admin ConsoleClone Dashboard.
2. Select Request Clone.
3. On the form, fill in the fields.  
   {#clone-ui-request-clone__table_ujp_cdf_gxb__entry__2}

   | Field | Description |
   |-|-|
   | Source instance | The instance you want to clone. |
   | Target instance | The instance you want to clone the source instance to. Note: You can add an instance or select an existing instance without leaving the page. |
   | Clone Profile | The clone profile to be used for your clone. |
   | Clone Scheduled Start time | The start time to begin cloning your instance. |
   | Email upon completion | The email to be notified of clone completion. |
   [Table 1. Clone request form]

   {#clone-ui-request-clone__table_ujp_cdf_gxb}
4. Select the following options that you want to configure for your clone.  
   Note:  
   Additional settings can be configured for your clone request, however, these options may significantly increase your clone completion time.
   * General options
     * The amount of data copied from large tables  
       Note:  
       By excluding this data, this can extend the time of your clone as the data is copied over from the source, and all data older than 90 days is removed.
     * Apply On-demand Backup
     * Clone frequency
     {#clone-ui-request-clone__ul_kp1_lxc_1cc}
   * Exclusions
     * Exclude tables specified in the Exclusion list  
       Note:  
       When a table is excluded, this also excludes all of its child tables. For example, excluding the task table, also excludes its child tables such as Incidents, problems, and change tables.
     * Exclude audit and log data  
       Note:  
       When sys_audit is excluded it will break the activity stream for records. The activity stream is built from the sys_audit table, so if it's empty all of the updates show as the username who created the record and display the created time.
     * Exclude attachment data
     {#clone-ui-request-clone__ul_dnv_nxc_1cc}
   * Preserves
     * Preserve theme
     * Number of days of in-progress Global Update Sets to be preserved
     {#clone-ui-request-clone__ul_dtq_rxc_1cc}
   {#clone-ui-request-clone__ul_ryp_b35_gxb}
5. Select Continue.
6. Review your clone request summary and select Confirm and Submit Clone Request.

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