---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Uninstall an app

# Uninstall an application {#ariaid-title1}

* Release version: Xanadu
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Uninstall an unused application to
remove unnecessary or conflicting scripts,
background jobs, and roles from your instance.

## Before you begin

Role required: admin, sn_appclient.app_client_user, or
sn_appclient.app_client_company_installer

## About this task

Note:  
Some applications and plugins can't be uninstalled after they've been installed.

## Procedure

1. Navigate to the Installed tab of Application Manager in one of the following ways.
   * Navigate to AdminApplication ManagerInstalled.
   * Navigate to AllAdmin CenterApplication ManagerInstalled.
   {#uninstall-application-app-mgr__choices_y41_gy1_sfc}
2. Find and select the application or plugin you want to uninstall.  
   You can search for an application or plugin by name, or use the sort and filter options available in the Application Manager.
3. From the Quick Actions section of the details page, select Uninstall.
4. If you want to delete fields and metadata associated with the application from your instance, clear the check box labeled Retain fields and data.  
   If the application can't be uninstalled, clearing the Retain fields and data check box might resolve the issue.
5. Select OK.

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