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sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

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ft:locale :

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ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

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# System properties for factoid extraction in Q\&A Genius Results

# System properties for factoid extraction in Q\&A Genius Results {#ariaid-title1}

* Release version: Xanadu
* 
* Updated November 12, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

A system property determines how the system extracts factoids from knowledge articles when computing Q\&A Genius Results.
{#sys-props-factoid-extract-qna-gr__table_fwz_xn5_b1c__entry__2}

| Property | Description |
|-|-|
| glide.ais.genius_result.qna_mode | Specifies the factoid extraction mode that you want Q\&A Genius Results to use. For more information on factoid extraction, see the [Factoid extraction for Q\&A Genius Results](https://servicenow-prod.fluidtopics.net/kql5hrI6Vtagc4_jvXt1TA "Factoid extraction uses the machine reading comprehension (MRC) model to find the exact span of text within a longer extracted snippet that represents the answer to your question.") section. * Type: string * Default value: none * Location: System Property \[sys_properties\] table * Supported values: * none: Q\&A Genius Result answer cards display the full extracted snippet from the source HTML article without highlighting. * sentence: Q\&A Genius Result answer cards display the sentence from the source HTML article that contains the factoid, with the factoid highlighted if possible. * snippet: Q\&A Genius Result answer cards display the full extracted snippet from the source HTML article, with the factoid highlighted if possible. {#sys-props-factoid-extract-qna-gr__ul_t4q_245_b1c} {#sys-props-factoid-extract-qna-gr__ul_azh_d45_b1c} |
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{#sys-props-factoid-extract-qna-gr__table_fwz_xn5_b1c}