Admin tools

Data tool

The Data tool

displays summary information on the search query's triggered result improvement rules, matched NLU model intents, and processing time. These entries provide an overview of how the search query performed.


Entry	Description
Query Rules Triggered	Count and names of result improvement rules triggered by the search query.
Intents Matched	Count and names of NLU model intents detected in the search query.
Total time	Total time the AI Search back end spent processing the search query. This time includes the pre-processing time, search query time, Genius Result computation time, and security processing time values that are reported separately. It does not include time spent sending the search query results across the network to the user's browser.
Pre-processing time	Time spent preparing the search query for execution. Includes time spent looking up the user's access permissions for content security.
Search query time	Time spent retrieving records that match the search query and generating the result set.
Genius Result computation	Time spent computing Genius Result answers for the search query.
Security processing time	Time spent filtering inaccessible records out of the search query's result set based on the user's access permissions.

Alert tool

The Alert tool displays any alert feedback messages produced while processing the search query.

Feedback tool

The Feedback tool displays any dictionary or query feedback messages or NLU model intent data produced while processing the search query.

Table 1. Dictionary Feedback
Entry	Description
Stopwords	List of feedback messages relating to stop word removal for the search query.
Spellcheck	List of feedback messages relating to typo handling auto-correction for the search query.
Synonyms	List of feedback messages relating to synonym expansion for the search query.

Context tool

The Context tool provides fields you can use to specify user context values. Use these fields when testing user context triggers for your result improvement rules.


Field	Description
User Groups	To set a user group in the user context for search preview, enter the name of a group from the Group [sys_user_group] table.
User Company	To set a company in the user context for search preview, enter the name of a company from the Company [core_company] table.
User Office	To set an office in the user context for search preview, enter the name of a building from the Building [cmn_building] table.
User Department	To set a department in the user context for search preview, enter the name of a department from the Department [cmn_department] table.
User Title	To set a title in the user context for search preview, select it from the list. This list includes all Title values found in the User [sys_user] table.
User Location	To set a location in the user context for search preview, enter the name of a location from the Location [cmn_location] table.
User Roles	To set a role in the user context for search preview, enter the name of a role from the Role [sys_user_role] table and press Enter. You can set multiple roles for a single search query. Each selected role appears as a pill. To remove a role, select the Remove icon for its pill.
User Country	To set a country in the user context for search preview, select it from the list. This list includes all countries found in user locations from the User [sys_user] table.
User Language	To set a language in the user context for search preview, select it from the list of supported languages.
User Office Country	To set an office country in the user context for search preview, select it from the list. This list includes all countries found in user locations from the User [sys_user] table.
User Office City	To set an office city in the user context for search preview, enter it in this field. You can enable session debugging for AI Search to review values submitted for this user context field in user queries.
User Office State	To set an office state in the user context for search preview, enter it in this field. You can enable session debugging for AI Search to review values submitted for this user context field in user queries.
User OS	To set an operating system in the user context for search preview, enter its name in this field. You can enable session debugging for AI Search to review values submitted for this user context field in user queries.
User Device Type	To set a user device type in the user context for search preview, enter it in this field. You can enable session debugging for AI Search to review values submitted for this user context field in user queries.
User OS Version	To set an operating system version in the user context for search preview, enter it in this field. You can enable session debugging for AI Search to review values submitted for this user context field in user queries.
User Agent	To set a web browser's user-agent string in the user context for search preview, enter it in this field. You can enable session debugging for AI Search to review values submitted for this user context field in user queries.
User Browser Agent	To set a browser name in the user context for search preview, enter it in this field. You can enable session debugging for AI Search to review values submitted for this user context field in user queries.
User Device Form	To set a device form in the user context for search preview, enter it in this field. You can enable session debugging for AI Search to review values submitted for this user context field in user queries.

User tool

The User tool

provides fields you can use to search as a specific user or in a specific supported language. Use these fields to see how search results differ from user to user and language to language.


Field	Description
Search as User	To submit search preview queries as another user, enter the user's name from the User [sys_users] table. You must have the impersonator role. Use this control to see how content security affects search query results for specific user accounts. Searches performed while impersonating another user don't affect the Search users metric, trend, and report on the AI Search Analytics dashboard. Note: Changing the value of this field terminates elevated privileges for the ais_high_security_admin role. To bypass filters after changing this field's value, you must re-elevate to the ais_high_security_admin role.
Query Locale	To submit search preview queries using a specific supported language, select the language from the list. Use this control to observe differences in search query results for different languages.