---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Enable AI Search in supported ServiceNow AI Platform applications

# Enable AI Search in supported ServiceNow AI Platform applications {#ariaid-title1}

* Release version: Xanadu
* 
* Updated February 4, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Provide multiple search entry points across your organization by enabling AI Search as the search engine for search applications. The base system enables AI Search as the search engine for global and workspace search, Customer Service Management, Now Mobile, Service Portal, and Virtual Agent .  
Search administrators define search application configurations for ServiceNow AI Platform applications. Each configuration links to a search profile defining the search experience for the application. Administrators can configure the application's behavior in the following ways:

* Enable or disable typo handling auto-correction for search queries.
* Configure navigation tab and facet filters to enable users to refine search results.
* Limit the maximum number of search suggestions and Genius Result cards the application can display for a search.
* Limit the number of search results the application displays on each result page.
{#explore-now-platform-apps-ais__ul_k2h_k1s_vnb}

To learn more about configuring and enabling AI Search in supported ServiceNow AI Platform applications, see [Search application configurations](https://servicenow-prod.fluidtopics.net/xV4HUpzKiYS~kLQDBVfR6g "A search application configuration specifies the search engine and settings to use for search in a ServiceNow AI Platform application. When you choose AI Search as an application's search engine, you can select a search profile for the application and configure its search result display and refinement settings.") and [Enabling and configuring AI Search in ServiceNow AI Platform applications](https://servicenow-prod.fluidtopics.net/e6oZHYrjucLghZwl2qrT1w "Configure and use the AI Search engine in the Customer Service Management, Now Mobile, Service Portal, and Virtual Agent applications.").

