---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Enable Now Assist Genius Results in AI Search portals and mobile applications

# Enable Now Assist Genius Results in AI Search
portals and mobile applications {#ariaid-title1}

* Release version: Xanadu
* 
* Updated July 29, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Specify the Now Assist Genius Result types you want to make available in each of your AI Search
portals and mobile applications.

## Before you begin

The Now Assist in AI Search
ServiceNow® Store application must be installed on your instance. For details on installing this application, see [Install Now Assist in AI Search](https://servicenow-prod.fluidtopics.net/zHNz7wFlcM_JJX5K2HHXlg "As an administrator, you can install the Now Assist in AI Search application (sn_ais_assist) from the Now Assist Admin module.").

Role required: ais_admin

## About this task

Now Assist in AI Search provides multiple AI-powered Genius Result configurations. As a search administrator, you can enable individual Now Assist Genius Result configurations in AI Search
portal and mobile applications.

To learn more about how Genius Results work, see [Genius Results](https://servicenow-prod.fluidtopics.net/tifPTb4QLvFRp1Vwd2sMcQ "Optionally display the best answers for a search query as actionable Genius Result cards included with search results."). For details on the Now Assist Genius Result configurations, see [Now Assist Q\&A Genius Results](https://servicenow-prod.fluidtopics.net/gk9o~mJAVhCQtAVBoE_K_Q "Now Assist Q&A Genius Results use the Now LLM Service to generate concise, actionable answers from knowledge article results in Service Portal, Virtual Agent, Employee Center, and global searches.") and [Now Assist Actions Genius Results](https://servicenow-prod.fluidtopics.net/ldRKgnnYfGFaEGTUkLcBsQ "Now Assist Actions Genius Results display actionable answers showing Catalog Items and Virtual Agent topics that match your search query. AI Search matches records based on their similarity to your search's intent and meaning instead of looking for exact term matches.").

## Procedure

1. Navigate to AllAI SearchNow Assist in AI Search Setup.  
   The Set up Now Assist in AI Search panel displays a list of search profiles associated with AI Search portals and mobile applications and a Prerequisites section for each Now Assist Genius Result configuration.
2. **Optional:** If a Now Assist Genius Result enablement option isn't selectable, follow the guidance in its Prerequisites entry to make it selectable.  
   Note:  
   After following the Prerequisites guidance, you may need to refresh the Set up Now Assist in AI Search panel to make the Now Assist Genius Result enablement option selectable.
3. In each search profile row, select the options for the individual Now Assist Genius Results you want to enable for the associated AI Search portal or mobile application.  
   As an example, to enable Now Assist Q\&A Genius Results in Service Portal, select the Now Assist Q\&A option in the Service Portal Default Search Profile row.  
   Note:  
   You can disable a Now Assist Genius Result for an AI Search portal or mobile application by clearing its option.
4. Select Apply Changes.

## Result

AI Search enables your selected Now Assist Genius Result configurations for all users of the specified AI Search
portals and mobile applications.

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