---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Enable AI Search for Next Experience

# Enable AI Search for Next Experience {#ariaid-title1}

* Release version: Xanadu
* 
* Updated November 18, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Walk through a Guided Setup task to configure AI Search as the search engine for global and workspace searches from the Unified Navigation search field.

## Before you begin

The AI Search for Next Experience
ServiceNow® Store application must be installed on your instance. For details on installing this application, see [Install AI Search for Next Experience](https://servicenow-prod.fluidtopics.net/jUL03Gu1jqEH0yMSCLMVaw "Install the AI Search for Next Experience application from the ServiceNow Store.").

You must have already completed the Convert Zing search applications
Guided Setup task. For details on completing this task, see [Migrate Zing search application configurations to AI Search](https://servicenow-prod.fluidtopics.net/IdpahaPAVe8jZKPC67FTsg "Walk through a Guided Setup task to migrate your existing Zing search application configurations to AI Search application configurations.").

Role required: ais_admin

## About this task

The Activate AI Search for all Next Experience search applications
Guided Setup task walks you through enabling the AI Search for Next Experience application.

Once you enable the application, Next Experience search applications use AI Search instead of Zing. Each search application uses the specific settings defined in its search application configuration.

## Procedure

1. Navigate to AllAI SearchAI Search for Next ExperienceGuided Setup for Zing to AI Search Migration.
2. In the Complete migration to AI Search category, select Get Started.
3. In the Activate AI Search for all Next Experience search applications task, select Configure.  
   A modal window reports whether AI Search for Next Experience is enabled on your instance.
4. If the system reports AI Search for Next Experience is disabled, select Enable AI Search for Next Experience.  
   Note:  
   If AI Search for Next Experience is already enabled, ensure that all migrated search application configurations are activated by disabling the application and then re-enabling it.
5. When the system reports AI Search for Next Experience is enabled, select Close, then select Mark as Complete for the Activate AI Search for all Next Experience search applications task.

## Result

The system uses AI Search as the search engine for global search and Next Experience workspace application searches issued from the Unified Navigation search field.

## What to do next

Notify all users of your instance about the following details.

* Users need to log out and back in before they can use AI Search for Next Experience.
* Once you enable AI Search for Next Experience, only workspace applications that use AI Search as their search engine appear in the Unified Navigation search context menu. To search from workspace applications that use the Zing text indexing and search engine, you must navigate to the workspace instead of using the Unified Navigation search context menu.
{#enable-ais-next-exp-app__ul_lrf_yhj_y5b}

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