---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Show search result counts

# Display search result counts on the results page for a search application {#ariaid-title1}

* Release version: Xanadu
* 
* Updated July 16, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Display search result counts on the results page for AI Search applications that use Seismic components. Counts show the total number of matching search results and the number of matching results for each navigation tab.

## Before you begin

Role required: search_application_admin

## About this task

Search administrators can enable display of search result counts in AI Search applications that use Seismic components. With this option enabled, the results page for the search application displays matching search result counts in two locations:

* The total number of results that matched the user's search
* The number of matching search results for each search source displayed as a navigation tab  
  Note:  
  Navigation tabs with 1,000 or more matching search results display 1000+ as their result count.
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Figure 1. Sample results page with results counts  
Note:  
Result counts indicate the number of results that matched the user's search. Late binding security can remove results after they're counted, causing the actual number of displayed results to be lower than the count. For more information on late binding security, see [Content security in AI Search](https://servicenow-prod.fluidtopics.net/3_aoFfRTt73G75Qdr~gcOQ "AI Search filters search query results and displays only records that the currently logged in user can access.").  
Result counts are supported in search applications that use Seismic components. You can display search result counts in the following search applications:

* Service Portal
* Employee Service Center (ESC)
* AI Search for Next Experience global and workspace search
* Custom UI Builder applications that use Seismic UI components
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Other search applications, such as Virtual Agent and Now Mobile, don't use Seismic components and so don't support display of search result counts. For best results, don't enable search result counts for these search applications.

Search result counts are enabled by default for new search application configuration records. You only need to perform this procedure to enable search result counts for existing search application configuration records after
upgrading from a previous release.

## Procedure

1. Navigate to AllAI SearchSearch ExperienceSearch Applications.
2. Select the record for the AI Search application that you want to display result counts for.
3. Select the Show Search Results Count option.
4. Select Update.

## Result

AI Search displays the total result count and navigation tab result counts on the results page for the selected search application.

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