---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Create a result improvement rule

# Create a result improvement rule {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a rule to boost, block, or promote search results or to block Genius Results. Specify the conditions that activate your rule and choose the action it performs when activated.

## Before you begin

Role required: ais_admin

## About this task

You can configure activation conditions and triggers for a result improvement rule. Additional topics cover steps for configuring boost, block, or promote actions for your rule.  
Note:  
Each result improvement rule can only perform actions of a single type when activated. You can define multiple actions of the same type for a rule.

## Procedure

1. Navigate to AllAI SearchSearch ExperienceSearch Profiles.
2. Open the search profile that you want to add the result improvement rule to.
3. In the Result Improvement Rules related list, select Create.
4. On the AI Search Results Improvement Rule form, fill in the fields.  
   For a description of the field values, see [AI Search Results Improvement Rule form](https://servicenow-prod.fluidtopics.net/7GKMMPrBCMGQVmlwLab16A "The AI Search Results Improvement Rule form contains information about result improvement rules defined in your search profiles for AI Search. Use this form when creating or modifying a result improvement rule.").
5. Select Submit.  
   The Actions related list appears.
6. Choose the action that you want the result improvement rule to perform when activated, and see the appropriate topic for configuration steps:
   * To increase the relevancy scores of search result records that include specific field values, see [Boost search results using a result improvement rule](https://servicenow-prod.fluidtopics.net/xs8NxrwynsO6luNMgHxqeA#boost-results-ais "Increase the relevancy scores for search results that satisfy a custom set of conditions.").
   * To prevent specific records from appearing in the search results, see [Block search results and Genius Results using a result improvement rule](https://servicenow-prod.fluidtopics.net/JfXOpVpFkLt5Ea8d22gX7g "Configure a result improvement rule to prevent specific documents from appearing as Genius Results or search results.").
   * To make specific records appear first in the search results, see [Promote search results using a result improvement rule](https://servicenow-prod.fluidtopics.net/Q2qSKQPTKVWxU7zhSALY8Q "Configure a result improvement rule to make specific records appear first in results for a search.").
   {#create-result-improve-rule-ais__choices_szg_bnl_vnb}
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## What to do next

To make new or updated result improvement rule settings take effect, publish the search profile that you edited. For details on publishing a search profile, see [Publish an AI Search search profile](https://servicenow-prod.fluidtopics.net/_r0SInfe0X9NaRQb3CPSYA "Publish a search profile to make pending changes to its settings take effect in linked search applications.").

*[\>]: and then


