---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration
Release :
- xanadu
ft:locale :
- en-US
ft:publication_title :
- Xanadu ServiceNow AI Platform Administration
ft:clusterId :
- platadm
bundleId :
- platadm
workflow :
- Platform
---
# Create a Google Drive external content connector
# Create a Google Drive external content connector {#ariaid-title1}
* Release version: Xanadu
*
* Updated June 25, 2025
*
*  2 minutes to read
Create an external content connector to retrieve searchable content and security principals from your Google Drive source system.
## Before you begin
A source system administrator must have already configured your Google Drive source system to allow access by the Google Drive external content connector. For details on configuring these settings in the source system, see [Configure Google Drive for external content indexing](https://servicenow-prod.fluidtopics.net/37xOw4H3Wy96SVHq~9ytYQ "Enable the Google Drive and Admin SDK APIs and create a Google Cloud service account to allow the Google Drive external content connector to crawl shared drives and security principals in your Google Drive source system.").
Role required: admin
## Procedure
1. Navigate to AllExternal Content ConnectorsExternal Content Admin Home.
2. If prompted, select Switch scope to switch to the External Content Connectors Admin scope.
You need to be in this scope to create or edit external content connectors.
3. In the Connectors section, select New.
4. On the Choose source page, select the Google Drive tile, then select Next.
5. On the Connector details page, fill in the required connection settings.
{#create-ext-cont-connector-gdrive__table_uvz_jrv_sdc__entry__2}
| Connection setting | Description |
|-|-|
| Connector name | Unique name for this Google Drive external content connector. |
| Workspace domain | Google Workspace domain for your source system, in this format: https://workspace.example.com. The Google Drive external content connector crawls shared drives found in this domain. Note: The Google Drive external content connector only crawls shared drives from your source system. It doesn't crawl user drives from your source system. |
| Service account email | Email address for a user account that has permission to access your Google Workspace domain's user directory. The Google Drive external content connector uses this account to enumerate users and groups of the domain. As an example, you might enter google.service.account@example.com. If you don't know the email address to use, ask your Google administrator for it. |
| Service account JSON file | JSON-format private key file for the service account configured in Google Cloud for the Google Drive external content connector. If you don't have this JSON file, ask your Google administrator for it. |
[ ]
{#create-ext-cont-connector-gdrive__table_uvz_jrv_sdc}
6. Select Save and validate.
Note:
If validation fails, an error message appears. Double-check your connection settings to ensure they're correct.
## Result
Your new Google Drive external content connector appears in the Connectors section.
## What to do next
You can optionally define crawl settings for your new Google Drive external content connector. Using these settings, you can limit the set of shared drives you want the connector to crawl, or define the file extensions for documents you want the connector's
crawls to include or exclude. To learn how to configure the connector's crawl settings, see [Configure crawl settings for the Google Drive external content connector](https://servicenow-prod.fluidtopics.net/DKVDcXOyA6xhA51C0c98Jw "Specify the shared drives you want your Google Drive external content connector to crawl. Define inclusion or exclusion filters for file extensions to dictate the types of documents the crawl retrieves and feeds to AI Search for indexing.").
If you want the connector to crawl everything in the source system, and don't want to apply file-extension inclusion or exclusion filters, you can skip
definition of crawl settings and go straight on to define a crawl schedule for your new connector or run one-time crawls for it. For details on defining a crawl schedule, see [Define a crawl schedule for an external content connector](https://servicenow-prod.fluidtopics.net/XCXxlqJZb8I1hurNFcj9JQ "Keep your search index up to date by scheduling regular document and user mapping crawls for your external content connector. Scheduled crawls can run daily or on selected days of the week, starting at a time that you specify."). To learn about running one-time crawls, see [Run a one-time full or partial document crawl for an external content connector](https://servicenow-prod.fluidtopics.net/WF27NJ6iuXMWR2w_4osxvw "Retrieve document content and metadata from all or part of your external content connector's data source on demand. A document crawl sends retrieved content and metadata to AI Search for indexing, making them available to users of your AI Search applications.") and [Run a one-time user mapping crawl for an external content connector](https://servicenow-prod.fluidtopics.net/y6XALmRIpXNR6kXFwU19LQ "Retrieve users and group access permissions from your external content connector's data source on demand. A user mapping crawl maps retrieved user and group permissions to your ServiceNow AI Platform users to facilitate content security in your AI Search applications.").
You can create search sources for the connector's indexed source and link them to your search profiles. To view the connector's indexed source,
navigate to AllAI SearchAI Search IndexIndexed Sources. For information about creating search sources and linking them to search profiles, see [Search sources in AI Search](https://servicenow-prod.fluidtopics.net/rRLONKzjnEhenBae4lDmeg "Define search sources to make your searchable content available in search experiences. Choose an indexed source and configure optional filter conditions to limit the content that users can search.").
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