---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Configuring source systems for external content indexing

# Configuring source systems for external content indexing {#ariaid-title1}

* Release version: Xanadu
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Source system administrators configure settings to allow external content connectors to index your documents and security settings for search. These settings must be configured for a source system before you create an external
content connector to crawl that source system.
Each external content connector has its own source system configuration requirements, as shown in the following topics.  
Note:  
The following external content connectors do not require any source system configuration.

* Predefined web sources external content connector
* ServiceNow® documentation external content connector
{#cfg-src-sys-ext-content-indexing__ul_plb_2xn_s2c}
* **[Configure Atlassian Confluence Cloud for external content indexing](https://servicenow-prod.fluidtopics.net/3V2G3bzU5r3p~JqHZIRY~A)**   
  Register an OAuth 2.0 integration in the Atlassian Developer console and create an API key in Atlassian Administration to allow the Atlassian Confluence Cloud external content connector to crawl spaces and security principals in your Atlassian Confluence Cloud source system.
* **[Configure Atlassian Jira Cloud for external content indexing](https://servicenow-prod.fluidtopics.net/xAbVIaQfBH8S_mSn~GTOGQ)**   
  Register an OAuth 2.0 integration in the Atlassian Developer console and create an API key in Atlassian Administration to allow the Atlassian Jira Cloud external content connector to crawl projects and security principals in your Atlassian Jira Cloud source system.
* **[Configure Google Drive for external content indexing](https://servicenow-prod.fluidtopics.net/37xOw4H3Wy96SVHq~9ytYQ)**   
  Enable the Google Drive and Admin SDK APIs and create a Google Cloud service account to allow the Google Drive external content connector to crawl shared drives and security principals in your Google Drive source system.
* **[Configure Microsoft SharePoint Online for external content indexing](https://servicenow-prod.fluidtopics.net/x~0n8FHG_7JPPqqwqwe3eg)**   
  Register an OAuth 2.0 application in the Microsoft Entra admin center to allow the Microsoft SharePoint Online external content connector to access your Microsoft SharePoint Online source system.
* **[Configure Microsoft Teams for external content indexing](https://servicenow-prod.fluidtopics.net/LAx5NxO~VY3V7QUb_bSvqQ)**   
  Register an OAuth 2.0 application in the Microsoft Entra admin center to allow the Microsoft Teams external content connector to access your Microsoft Teams source system.
* **[Configure Slack for external content indexing](https://servicenow-prod.fluidtopics.net/pcMYO6bhndkA8MSvHYxOAQ)**   
  Create a Slack API application to allow the Slack external content connector to crawl public channels in your Slack source system.