---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

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    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

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---

# Configuring crawl settings for external content connectors

# Configuring crawl settings for external content connectors {#ariaid-title1}

* Release version: Xanadu
* 
* Updated June 18, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Search administrators can configure crawl settings for each external content connector, such as which source system locations it crawls and which types of files it sends to AI Search for indexing.
* **[Configure crawl settings for the Atlassian Confluence Cloud external content connector](https://servicenow-prod.fluidtopics.net/G1GN9eq1FAWGkmyPURdHwA)**   
  Specify the spaces you want your Atlassian Confluence Cloud external content connector to crawl. Define inclusion or exclusion filters for file extensions to dictate the types of documents the crawl retrieves and feeds to AI Search for indexing.
* **[Configure crawl settings for the Atlassian Jira Cloud external content connector](https://servicenow-prod.fluidtopics.net/fm_VqlZxPqwfOTrvQnMAEg)**   
  Specify the projects you want your Atlassian Jira Cloud external content connector to crawl. Define inclusion or exclusion filters for file extensions to dictate the types of documents the crawl retrieves and feeds to AI Search for indexing.
* **[Configure crawl settings for the Google Drive external content connector](https://servicenow-prod.fluidtopics.net/DKVDcXOyA6xhA51C0c98Jw)**   
  Specify the shared drives you want your Google Drive external content connector to crawl. Define inclusion or exclusion filters for file extensions to dictate the types of documents the crawl retrieves and feeds to AI Search for indexing.
* **[Configure crawl settings for the Microsoft SharePoint Online external content connector](https://servicenow-prod.fluidtopics.net/4caVBea9iTU17KuK6qsd8g)**   
  Specify the sites you want your Microsoft SharePoint Online external content connector to crawl. Define inclusion or exclusion filters for file extensions to dictate the types of documents the crawl retrieves and feeds to AI Search for indexing.
* **[Configure crawl settings for the Microsoft Teams external content connector](https://servicenow-prod.fluidtopics.net/4T6MXH8DM972U3dS4ZZRnQ)**   
  Specify the teams you want your Microsoft Teams external content connector to crawl. Define inclusion or exclusion filters for file extensions to dictate the types of documents the crawl retrieves and feeds to AI Search for indexing.
* **[Configure crawl settings for the predefined web sources external content connector](https://servicenow-prod.fluidtopics.net/w~GUZnix05whVsYUUcEWVg)**   
  Specify the pages and subdomains you want your predefined web sources external content connector to crawl.
* **[Configure crawl settings for the Slack external content connector](https://servicenow-prod.fluidtopics.net/gYV91scOYUM~8XCRnUcyhw)**   
  Specify the public channels you want your Slack external content connector to crawl. Define inclusion or exclusion filters for file extensions to dictate the types of documents the crawl retrieves and feeds to AI Search for indexing.
* **[Configure crawl settings for the ServiceNow product documentation external content connector](https://servicenow-prod.fluidtopics.net/Z7Ef8jR3KJ2KHqf~jCiFnw)**   
  Choose the products that you want your ServiceNow product documentation external content connector to crawl documentation for.