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sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

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    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

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bundleId :

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workflow :

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---

# Cancel a running external content connector crawl

# Cancel a running external content connector crawl {#ariaid-title1}

* Release version: Xanadu
* 
* Updated January 15, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Cancel a running crawl for an external content connector to prevent the connector from retrieving and feeding additional documents or access permissions to AI Search for indexing.

## Before you begin

Role required: ais_admin

## About this task

Search administrators can manually cancel external content connector crawls that are in the running state. When you cancel an external content connector's crawl, the connector stops retrieving documents or access permissions
and feeding them to AI Search for indexing.

## Procedure

1. Navigate to AllExternal Content ConnectorsExternal Content Admin Home.
2. In the Connectors list, select the record for the external content connector whose crawl you want to cancel.
3. In the connector editor, select the Crawl history tab.
4. Select the crawl history record for the currently running crawl.  
   The running crawl has state In progress.
5. Select Cancel, then select Yes, cancel in the Cancel crawl dialog box.  
   Note:  
   Canceling a crawl may take a minute or two. During this time, the connector may continue to retrieve searchable content and security principals and feed them to AI Search.

## Result

The selected external content connector halts its crawl.

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